Petco

4.2
1421 reviews

About

Pet Store
Visit your Sterling Heights Pet Store located at 13701 Lakeside Circle for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
13701 Lakeside Cr, Sterling Heights, MI
48313-1315, United States

Hours

Reviews

4.2
1,409 reviews
5 stars
785
4 stars
334
3 stars
164
2 stars
34
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mindy and Jasmine for their exceptional service.

Product Selection

The store offers a wide variety of pet supplies, including fish and grooming products, though some customers noted limitations in specific categories.

Grooming Services

While some customers were satisfied with grooming services, others reported poor experiences, including mishandling and unsatisfactory results.

Adoption Experience

Feedback on the adoption process was mixed, with some customers expressing disappointment in the handling of potential adoptions and the condition of animals.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
  • DI
    Dennis S (Iamthatguy420)
    2 days ago
    5.0
    Stopped in looking for a xxs sweater for my toy fox terrier of course they had one Pretty much have everything you need and stuff you don't even need 😉
  • JM
    Jason Maurer
    Nov 9, 2025
    1.0
    This place is a disaster. Walking into the atrium, leaves everywhere. Floors are filthy. Looking at the register, the kid is on his cell phone walked past two employees, not one word spoken. Wasn’t until we put our purchase on the on the register, then he got off his phone. And what happened to uniforms and name tags? Seems this place stays open only because they have baby sitters. Not employees. First impression is everything. Needs a good vacuum, a good mop, uniforms, and retraining of its employees, managers, and district mangers.
  • AP
    Alexandra Pinch
    Nov 6, 2025
    5.0
    Location is convenient from my work and my needs are always in stock
  • TP
    the Prieurs
    Oct 28, 2025
    4.0
    Was told that my dog food (Nutro) they will no longer be carrying in the store. Didn't know reason why?
  • HH
    HB
    Oct 17, 2025
    1.0
    Very disappointed with our experience at the Sterling Heights Humane Society. We first went to the Westland location hoping to meet a pet we were interested in, only to find out the animal had just been transferred to Sterling Heights that morning. We then drove 45 minutes to get there, but weren’t even given the chance to meet the pet because someone arrived a few minutes before us. It felt unfair and dismissive. In the past humane society would take time to meet all potential adopters to find the best forever home, but that didn’t happen here. We left feeling discouraged and disappointed.

Frequently Asked Questions About Petco

Does the Petco Sterling Heights location have a vet hospital?

No, Petco Sterling Heights does not have a full-service vet hospital.

Does Petco Sterling Heights offer vaccinations?

Yes, Petco Sterling Heights provides vaccinations.