Banfield Pet Hospital® - Rochester Hills provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Everyone at Banfield is great from check in until check out. Drop off service is great for those working. And they feel your pain when you have to say goodbye to a loyal friend unexpectedly.
LH
Linda H
Apr 13, 2026
1.0
I took my cat here to get neutered, but I had a bad experience. After the surgery, my cat got very sick, which really worried me.
I didn’t feel like things were explained clearly, especially about what to expect after the procedure or when something might be wrong. That made the situation even more stressful.
I also felt like there was too much focus on extra charges without enough explanation of what was really needed. It would have helped to have clearer pricing and more honest communication.
Because of this, I wouldn’t feel comfortable coming back.
MG
mrt the repair guy
Apr 12, 2026
5.0
Very kind staff. Easy in and out
ZL
Zacherie Luc
Jan 15, 2026
5.0
I brought my pomeranian cosmo here. They are amazing. I love the drop off service so I can go to work.
Well worth it and next to my home
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Rochester Hills offer?
Banfield Pet Hospital provides general veterinary services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end-of-life care, and DNA testing.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultation, and dental care. It is not insurance but provides discounted preventive services and automatically renews annually unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital in Rochester Hills?
You can schedule an appointment online via the Banfield website or use the Banfield app available on both iOS and Android devices.
What are the operating hours for Banfield Pet Hospital in Rochester Hills?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer telehealth or virtual veterinary services?
Yes, clients with Optimum Wellness Plans can access Vet Chat™ via the Banfield app for 24/7 online general pet care advice and triage support from veterinarians.
Is the Banfield Pet Hospital in Rochester Hills accessible for people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and welcomes all guests including LGBTQ individuals.
Are there places nearby Banfield Pet Hospital where I can grab a meal or drink?
Yes, nearby options include Beyond Juicery + Eatery for smoothies and vegetarian meals, Panda Express and Wendy's for fast food, Starbucks for coffee, and MOD Pizza for pizza and American cuisine.
What other pet-related services are close to Banfield Pet Hospital in Rochester Hills?
Nearby pet-related services include VetIQ Petcare Wellness Center, which offers pet supplies and additional veterinary care options.
Are there medical or urgent care centers near Banfield Pet Hospital for non-veterinary health needs?
Yes, MedPost Urgent Care of Rochester Hills is located nearby for urgent medical care needs unrelated to pets.
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