Petco

4.3
1244 reviews

About

Pet Store
Visit your Orion Township Pet Store located at 4820 S Baldwin Rd 3b for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4820 S Baldwin Rd 3B, Orion Township, MI
48359, United States

Hours

Reviews

4.3
1,240 reviews
5 stars
764
4 stars
254
3 stars
114
2 stars
33
1 star
75

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming services; some customers reported poor experiences with specific groomers, while others praised the care their pets received.

Customer Service

Overall, staff are described as friendly and helpful, but there are notable instances of poor service and rudeness from certain employees.

Training Classes

Customers found training classes helpful and appreciated the knowledgeable trainers.

Appointment Issues

Frequent complaints about scheduling problems, including last-minute cancellations and issues with the online booking system.

Store Cleanliness

Store cleanliness is inconsistent, with some customers noting cleanliness while others reported unsanitary conditions.
  • CC
    Cryonaut
    Nov 8, 2025
    1.0
    Store is completely filled with marijuana smoke after someone smoked in the store. The smoke can be smelled and it can literally be seen in the air.
  • RR
    Ryan
    Nov 8, 2025
    5.0
    I have to say, after several disappointing attempts at finding a seasoned groomer for my Winnie, I had almost given up hope and was going to cut my dogs hair myself. Then, a close friend of mine suggested Petco grooming. I was skeptical, but I gave it one last shot. So grateful for this suggestion as both Winnie and I have been very happy with the great, professional experience we continuously receive. Ms. Lorrie D. is our goto groomer. You can tell she has had the training and years of experience, love her work. Thank you Lorrie and Petco for your available services.
  • TT
    Terry Thomas
    Nov 5, 2025
    5.0
    Competitive pricing on cat food and super-nice people. This is a go-to store for pet lovers.
  • AB
    Adrienne Barron
    Oct 21, 2025
    5.0
    The training class at Petco is really helpful. I adopted a rescue who is definitely coming along.
  • MW
    Morgan Wrobel
    Oct 18, 2025
    1.0
    I would give less stars if possible. They have ball pythons that are starved. They need better care.

Frequently Asked Questions About Petco

Does the Petco Orion Township location have a vet hospital?

No, Petco Orion Township does not have a full-service vet hospital.

Does Petco Orion Township offer vaccinations?

Yes, Petco Orion Township provides vaccinations.