Business Details
About
Pet Store
Voted Best Pet Supply Store in Metro Detroit with 8 convenient locations! Family Owned & Operated since 1992.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
536 reviews
5 stars
414
4 stars
83
3 stars
20
2 stars8
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customers consistently praised the staff for being friendly, knowledgeable, and willing to assist with questions and special orders.
Product Selection
The store offers a wide variety of high-quality pet products, although some customers noted limited options for specific categories like fish.
Cleanliness and Organization
The store is frequently described as clean, well-organized, and well-stocked, contributing to a pleasant shopping experience.
Customer Service
Many reviews highlighted excellent customer service, with staff going above and beyond to help customers, including staying late to assist.
Pricing Concerns
Some customers expressed concerns about higher prices compared to competitors, but many felt the quality and service justified the cost.
- KKKatie KlipfelNov 15, 20255.0Kind employees who really know their stuff.
- MSMadisyn SharpyNov 7, 20255.0Staff is always friendly and welcoming. I love the items provided in this store and for the prices.
- JNJennifer NolandSep 13, 20255.0Very helpful staff
- AZAmanda ZimmerSep 4, 20255.0This is my absolute favorite pet store! The workers are always pleasant and helpful and they have the best selection of pretty much everything you need for your pets.
- TDTonya DennisJul 13, 20255.0Really great place and the staff was very friendly and helpful. My boyfriend and I went in to waste some time before dinner and left with two baby pet rats. They are so cute and I couldn't rest. The first two pictures are when they were in the store the last 3 are their new home.
Frequently Asked Questions About Premier Pet Supply
What services does Premier Pet Supply offer for order pickup and delivery?
Premier Pet Supply offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular operating hours of Premier Pet Supply in Novi, MI?
Premier Pet Supply is open Monday through Saturday from 8:30 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Is Premier Pet Supply accessible for customers with disabilities?
Yes, Premier Pet Supply has wheelchair-accessible entrances and parking available.
What forms of payment are accepted at Premier Pet Supply?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Premier Pet Supply located?
Premier Pet Supply is located at 47810 Grand River Ave, Novi, MI 48374, USA.
What types of services can I find at Premier Pet Supply?
Services include local delivery, master custom service, nutritional counseling, and a self-service dog wash.
What popular pet brands does Premier Pet Supply carry?
They carry a wide range of pet brands, including ACANA, Hill’s Science Diet, Royal Canin, Orijen, Merrick, and many more.
Can you recommend nearby places to visit before or after shopping at Premier Pet Supply?
Nearby places include Leo’s Coney Island for American diner food, Supercuts for haircare services, and Wild Birds Unlimited, another pet store for specialty bird products.
Are there nearby food options around Premier Pet Supply?
Yes, you can find Subway for sandwiches, Leo's Coney Island for classic American diner food, China King for Chinese cuisine, and La Herradura Novi for Mexican food.
How can nearby beauty and grooming services complement a visit to Premier Pet Supply?
Customers can visit nearby salons like Supercuts, SalonCentric, or Attractive Nails for personal grooming before or after shopping for their pets.