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Petco

4.3
(1401 reviews)

About

Pet StorePetco
Petco is your trusted pet store near you in Norton Shores. Visit your local Petco at 5239 Harvey St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Norton Shores Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5239 Harvey St, Norton Shores, MI
49444-9796, United States

Hours

Reviews

4.3
1,401 reviews
5 stars
807
4 stars
334
3 stars
161
2 stars
34
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of rude behavior from individual employees.

Product Variety

Customers appreciated the wide selection of pet supplies, though some noted limitations in specific areas like reptiles and live feeder bugs.

Store Cleanliness

The store was generally described as clean and organized, with a few mentions of areas needing improvement.

Grooming Services

Grooming services received positive feedback for being effective and kind, although there were isolated complaints about the quality.

Website Issues

Several customers experienced discrepancies between online inventory and in-store availability, leading to frustration.
  • JH
    Jennifer Hoeker
    2 days ago
    5.0
    I feel so bad! I don’t remember the name of the woman who helped me, but I won’t forget her. I didn’t know what to do when I came in. My dogs had developed an allergy/intolerance for chicken and the food they have eaten for years. The manufacturer changed up the formula. So the employee listened intently to what the dogs were exhibiting and asked questions and helped me find a new food and treats. She taught me how to transition to the new food so they don’t experience issues too. Then she helped me find a good shampoo to help soothe their skin and feel better. I could not be more appreciative of her support.
  • SS
    Susan Spoon
    2 days ago
    5.0
    Cashiervwas very helpful,even went to get what I was looking to buy herself. Fabulous customer service she displayed.
  • SV
    Scott Vanderzanden
    3 days ago
    5.0
    Lots of stuff for my fish tho I did notice their reptile section was really tiny so if ur wanting a reptile u probably wont have much luck
  • TS
    Trey Strongz
    Feb 21, 2026
    5.0
    Went in for to dash an order and was lost in the small pet area until a hero by the name of Violet arrived helped me find my items and then went back to cleaning the fish tank! She is awesome store and staff were nice!
  • AB
    Alyssa Brunelle
    Feb 21, 2026
    5.0
    Very clean, organized, and friendly staff. No complaints here.

Frequently Asked Questions About Petco

Does the Petco Norton Shores location have a vet hospital?

No, Petco Norton Shores does not have a full-service vet hospital.

Does Petco Norton Shores offer vaccinations?

Yes, Petco Norton Shores provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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