Petco

4.3
1392 reviews

About

Pet StorePetco
Visit your Norton Shores Pet Store located at 5239 Harvey St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5239 Harvey St, Norton Shores, MI
49444-9796, United States

Hours

Reviews

4.3
1,379 reviews
5 stars
787
4 stars
334
3 stars
160
2 stars
34
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Product Availability

Customers expressed frustration over inconsistent stock levels, particularly with live fish and specific pet supplies.

Store Cleanliness

The store was generally noted as clean and organized, though some areas, like the kitty litter refill section, were mentioned as needing attention.

Pricing Concerns

Several reviews indicated that prices are perceived as high, and some customers were unhappy about additional charges for bags.

Community Engagement

Customers appreciated Petco's involvement in community events, such as pet adoptions, highlighting a commitment to animal welfare.
  • JD
    Jo D
    2 days ago
    5.0
    Great place... always about your pets and your satisfaction.
  • LM
    Lee “Captain Redbeard” Miller
    5 days ago
    5.0
    The first time I went to Petco, I could tell they have a great selection on most of their items, if not all of them. I found lots of great deals on things for my cats and my Bearded Dragon. I like going to Petco more than Petsmart now.
  • PM
    Peggy Maat
    Dec 14, 2025
    5.0
    I am so pleased that Petco allows adoptions to come in. I have rescued two cats there over the last 14 years.
  • FR
    Freedom Rader
    Dec 11, 2025
    4.0
    Need more insect options
  • JC
    jen cantrell
    Nov 27, 2025
    2.0
    Not pleased at all by the live feeder bugs. I spent 20 minutes trying to find containers where there were more alive then dead. I spent 70$ on bugs and only got maybe 20$ worth that were alive but I didn't have the option or order online due to holidays..... sad the reptile choices are so small

Frequently Asked Questions About Petco

Does the Petco Norton Shores location have a vet hospital?

No, Petco Norton Shores does not have a full-service vet hospital.

Does Petco Norton Shores offer vaccinations?

Yes, Petco Norton Shores provides vaccinations.