Business Details
About
Pet Boarding ServiceDog TrainerPet Day CarePet SitterPet ServicesPet TrainerPet GroomerKennelPet Hair Salon
Bunk and Biscuit in Niles, MI, offers luxury, all-inclusive pet care backed by over 50 years of experience. We specialize in dog training classes, climate-controlled all-suite boarding, professional grooming, engaging daycare, and a full-service canine aquatic center with dock diving. Our expert team provides individualized attention in a safe, stress-free environment designed to support your dog’s health, happiness, and behavior. Whether for a fun day or an extended stay, we ensure your pet feels at home. Visit us in Niles or explore our website to learn more and book your dog’s next experience.
Location
Hours
Reviews
4.5
295 reviews
5 stars
243
4 stars
16
3 stars
7
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Care for Pets
Many customers praised the staff for their attentive and loving care towards the dogs, noting that their pets returned happy and well-cared for.
Facility Quality
The facility is frequently described as clean, well-maintained, and equipped with amenities like webcams and outdoor spaces for dogs to play.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rude staff interactions and mishandling of pet information.
Grooming Concerns
There were mixed reviews about grooming services, with some customers expressing dissatisfaction over specific grooming incidents and care.
Pricing Complaints
Some customers felt that the pricing was high relative to the service received, particularly in cases of miscommunication regarding charges.
- MRmonica rOct 21, 20255.0Love this place as they clearly love dogs! Clean and professional. When we board we pay extra for additional walks and full groom. I can tell he has fun as when we pick him up he’s exhausted! The “report cards” are a nice touch. They are not cheap but I am comforted that my dog is in good hands and thus I worry about him less when on vacation.
- CDCindy DepoyOct 21, 20255.0I would like to give Bunk and Biscuit my thanks for being so kind to my fur baby. He has separation anxiety and it is very hard for me to leave him anywhere. He barks and pees on everything when I leave him. But not so at BnB. They interact with him. Which makes my leaving him so much more relaxing. I loved the groom they for him and, all around, I just can't say enough good things about our experience.
- LKlibee kanousOct 21, 20255.0I have only ever had personal house sitters stay with my dog when going out of town. Going here was a big adjustment for me and my pups but they had an absolute blast, I called and asked for a few photos when I was missing them and the staff sent plenty of them getting cuddled and running around with friends. I think the variety they had to offer me was really nice and I personally wouldn't trust any other place with my babies. Definitely puts my mama heart at ease!
- JJJonathan JonesOct 21, 20255.0I’ve never known management to care as much about their clients like Bunk & Biscuit. I know when I leave my dog with them that he is going to be happy, healthy, and safe. I’ve never had any issues in the two years he’s been going there. The communication from the tech, groomers, and the Manager has always been of the highest standard! It makes me feel lucky that a place like this not only exists, but is so close to me! Bunk & Biscuit knows how much my dog means to me. And they have never let me, or my pup, down! Thank you Bunk & Biscuit! We’ll see you again soon!!
- SRSteven RobertsonOct 15, 20251.0My gf brought our dog in for a hair cut and gave specific directions on what we wanted. I picked her up it was a completely different cut than she asked. It was a basic buzz cut with absolutely no shape. Then called her Maverick 4 different times when her name is Sadie. She had a pink poka dot collar with her name on it. When I got home my gf couldn't believe they shaved her almost bald and called them, they were dismissive and rude and said if we weren't happy then we dont need to come back. So ok, we definitely will not be back and will let everyone know how they clearly do not care about there customers or the fact that its not just a careless hair cut and mistake, this is a family member to us and not a dog you shave bald. By the different name so many times and reading the reviews now, I would bet they mixed our dog up with someone else's. Everything about it was careless. The attitude of the person who answered the phone, the person who cut her hair and the person who wouldn't stop calling her Maverick over and over. Our little cute 10lb lap dog is not a "Maverick".
Frequently Asked Questions About Bunk & Biscuit
What types of pet care services does Bunk & Biscuit offer?
Bunk & Biscuit offers luxury all-inclusive pet care, including dog training classes, climate-controlled all-suite boarding, professional grooming, engaging daycare, and a full-service canine aquatic center with dock diving.
Where is Bunk & Biscuit located?
Bunk & Biscuit is located at 1740 West Bertrand Road, Niles, MI 49120, United States.
What are the operating hours for Bunk & Biscuit?
Bunk & Biscuit is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 12:00 PM, and Sunday from 4:00 PM to 6:00 PM.
How can I contact Bunk & Biscuit for inquiries or bookings?
You can contact Bunk & Biscuit by phone at +1 269-684-2865 or email at willshort86@gmail.com.
What payment options are accepted at Bunk & Biscuit?
Bunk & Biscuit accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does Bunk & Biscuit have a website or social media presence?
Yes, Bunk & Biscuit's website is https://www.bunkandbiscuit.net/. They are also on Facebook at bunkandbiscuitniles and Instagram as @bunkandbiscuitniles.
What nearby pet-related businesses are close to Bunk & Biscuit?
Nearby pet-related businesses include The Cat's Meow, which offers pet boarding, grooming, sitting, and retail services, and Michiana Diving Dogs, known for pet grooming and breeding.
Are there any fun activities for pets near Bunk & Biscuit?
Yes, Painted Gaits Farm nearby offers horse boarding and amusement park activities, which could be a fun visit before or after spending time at Bunk & Biscuit.
How can nearby pet grooming services complement Bunk & Biscuit's offerings?
Nearby pet grooming services like The Cat's Meow and Michiana Diving Dogs provide additional grooming options, giving customers more choices when visiting the Niles area.
How does the location in Niles, MI, benefit pet owners visiting Bunk & Biscuit?
Situated in Niles, MI, Bunk & Biscuit is conveniently accessible for local pet owners looking for luxury boarding and training, and it is close to pet-related businesses and attractions like Painted Gaits Farm for a comprehensive pet care experience.