Brand Certified
Bittersweet Pet Resorts
4.6(426 reviews)
Certified by Bittersweet Pet Resorts • Mar 08, 2026
Business Details
2100 Weaver Road, Niles, MI
49120, United States
Certified by Bittersweet Pet Resorts • Mar 08, 2026
(269) 684-7361
Certified by Bittersweet Pet Resorts • Mar 08, 2026
https://www.BittersweetPetResorts.com
Certified by Bittersweet Pet Resorts • Mar 08, 2026
About
Certified by Bittersweet Pet Resorts • Mar 08, 2026
Pet Boarding ServicePet Day CarePet GroomerDog TrainerKennelPet Services
For more than 30 years, Bittersweet Pet Resorts has provided a loving, safe, and enriching environment for dogs and cats in the South Bend, Indiana and lower Michigan areas. We provide veterinarian-recommended overnight dog boarding, dog daycare, dog grooming, and dog training. Between our dedicated staff, individualized care, and spacious facilities, we’re all about wags and purrs.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Bittersweet Pet Resorts • Mar 08, 2026
Hours
Certified by Bittersweet Pet Resorts • Mar 08, 2026
Reviews
4.6
426 reviews
5 stars
266
4 stars
18
3 stars3
2 stars
7
1 star
34
- DPDerrick Payne4 days ago5.0Out dogs love going to daycare at Bittersweet. They are always so excited to get there. They also have one of the best groomers in the area!
- JRJC RidgeMar 4, 20265.0We boarded our Corgi, while we were on vacation using the All Star package for 10 days. Excellent daily reports with pictures and observations that let us know our dog was content and happy. She really loved the activity room.
- HTHayley TannerMar 2, 20265.0Went out of town last minute and came across bittersweet so I called and they were so helpful and very reasonably priced. I got updated the whole time and they even called the day after I picked my dog up to see how she was doing and if I had any questions. Could not recommend them more!!
- JAJohn AdcockFeb 27, 20265.0We just started taking our puppy here not too long ago with the outdoor area too and she loves it. People are great and make them feel so at home and they have so much fun 🤗
- RHRobyn HallFeb 12, 20265.0We just started taking Bruno to daycare at the Niles location. The caregivers are helpful, friendly and you can tell they love animals. Bruno is 6 and we have never had to board him. He is non social and we were hoping they could get him to be more social and eventually play with other dogs. So far they are doing a great job. We are so happy to have found a great place. We took our other dogs (before Bruno) to a place in Granger that was horrible. When your dog is scared to go back, there’s something wrong. He loves to go to Bittersweet. That tells us, they do good. Highly recommend..
Frequently Asked Questions About Bittersweet Pet Resorts
What vaccinations does my dog need to join daycare?
For the safety of all our guests, we require dogs be up to date on their vaccinations for rabies, DHLPP (distemper), and Bordetella.
Can I come in for a tour?
We’d love to show you our facility! Please visit during regular business hours Monday through Saturday and our staff will be happy to take you on a tour.
Do you require a trial evaluation?
Since every dog’s safety and comfort is so important to us, your dog’s first day of daycare starts with a good observation of their personality and play style so we can match them up with the best playmates. We ask they visit us for at least 4-6 hours on this first day.
What will my dog be doing at daycare?
Each pup enjoys play sessions throughout the day doing whatever they enjoy most! They have plenty of space to run around with friends, play with the staff, and rest in the sunshine. Between play sessions they relax and recharge with multiple potty breaks.
Do you require reservations for daycare?
We do ask you please give us a call to schedule your appointment. This is to ensure we have all the necessary information such as vaccination records, contact information, and medical information.
When can I drop off and pick up?
You can check in for daycare any time during our operating hours, but we suggest dropping off before 12 noon to ensure your pup gets as much playtime as possible. For daycare check-out, we ask you please pick up by 7pm.
Our daycare operating hours are:
Monday-Friday 7:30 am-7:00 pm
Saturday 8:00 am-4:00 pm
How do I make reservations?
To make a reservation at Bittersweet Pet Resorts, please call us at (269) 684-7361.
Can I add more activities to my dog’s daycare plan?
Yes, we’re happy to put together a custom package for your dog. Extra activities include additional walks, bathing or grooming, spa services, and training.
If my plans change, what is your cancellation policy?
Should you need to cancel or change your reservations, please let us know 48 hours prior to your arrival. Over holidays and Spring Break, we require a 2-week notice.
Can you accommodate special needs pets?
We can accommodate many special needs. Please call us to discuss how we can meet your pet’s needs when booking your visit.
What is the difference between Bittersweet Pet Resorts and the former Alpha Boarding Center?
We are owned and operated by a local veterinary technician and pet groomer whose sole desire is to provide your pets with the best level of care. We have upgraded the facility amenities and extended hours; adding grooming, training, packages, group play, and daycare events. Our staff is certified in PPBC, OPC, and PackPro, offering top-of-the-line wellness systems. Come see the difference!
What vaccines does my dog need to stay?
For the safety of all our guests, we require dogs be up to date on their vaccinations for rabies, DHLPP (distemper), and Bordetella.
When can I drop off and pick up my pet?
Check-in can be any time during our operating hours. We recommend dropping off a bit before closing so your pet has time to settle in. You can also check-out any time during business hours, but if you pick up before 12 noon Monday-Saturday you won’t be charged the nightly rate. On Sundays, the day charge always applies.
Our operating hours are:
Monday-Friday 7:30 am-7:00 pm
Saturday 8:00 am-4:00 pm
Sunday 3:00 pm-6:00 pm
Can I tour the facility?
Absolutely, we’d love for you to see our home! Facility tours can be done any time during our operating hours Monday-Saturday.
I’m nervous about boarding my pet. How do I know my pet will be taken care of?
Here at Bittersweet Pet Resorts, we pride ourselves on offering the best pet care services in the Michiana area. Your furry loved one will be adored and showered in attention just like he or she would be at home. If you’re concerned about your pet’s daily routine, please give us a call at 269-278-8100.
Do you offer a trial stay?
We don’t offer a trial stay, but we do offer your first day of daycare for free! This way you can see how much your pet enjoys playing at Bittersweet Pet Resorts and get a chance to meet us!
I have multiple pets. Can they lodge together?
Absolutely. We have large accommodations for multi-pet families to stay in together. Give us a call at 269-278-8100 so we can set up your family’s stay.
Absolutely. We have large accommodations for multi-pet families to stay in together. Give us a call at 269-278-8100 so we can set up your family’s stay.
We certainly can. Please bring any medications in their original containers with clear instructions.
Can I bring my pet’s food?
Of course! We just ask you please bring it in a waterproof container.
Can my pet bring his/her favorite toy?
Absolutely. It’s important to us that your pet feel at home here, so you’re welcome to bring toys. We just ask you please bring no more than 5 items per pet so we can ensure good tracking of each item.
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