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Brand Certified

Banfield Pet Hospital

4.1
(239 reviews)

Business Details

13150 Middlebelt Rd, Livonia, MI
48150, United States
(734) 525-1491
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Livonia provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
13150 Middlebelt Rd, Livonia, MI
48150, United States

Hours

Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

4.1
239 reviews
5 stars
155
4 stars
32
3 stars
8
2 stars
6
1 star
38
  • MS
    Myra Sibby
    6 days ago
    5.0
    I love the care Mythe care my Milly received from the Banfield team.
  • BB
    Bhanushree
    Mar 15, 2026
    1.0
    errible customer service. They don’t seem to care about your pet and appear more focused on rushing customers through appointments to see as many clients as possible. It felt like the priority was making money rather than providing proper care. I even doubt whether my dog’s health checkup was done thoroughly. I’ve been with Banfield for several years, and this was by far the worst experience and the poorest service I have received.
  • JG
    James Gaines
    Feb 4, 2026
    4.0
    Had a wonderful pet visit for our dog, Krypto at Banfield in Livonia. Everyone was courteous and friendly and Krypto left with his tail wagging
  • JP
    Joe Paxton
    Jan 29, 2026
    5.0
    Fantastic
  • DV
    Deb V
    Jan 2, 2026
    1.0
    Rude staff, our cat has been in 3 times in 3 months for deworming and now we can’t even get them to give us the results of the most recent stool sample we dropped off 5 days ago now. Very rude when I called to try to find out when I could get results. Absolutely unprofessional behavior. Also, they won’t help your pet in front of you, so if that’s how they treat the paying customer, I can’t imagine what a frightened animal may experience. Funny thing is, we have 2 other cats, no worm issues with them at all but we take them to REAL veterinary clinics, we ended up here by default when we got this cat, and won’t be here for long. Stop taking your pets here. The humane society can provide better and likely cheaper care if budget is your issue.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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