Customers consistently praised the grooming services, noting excellent results and attention to detail.
Staff Care
The staff received high marks for their friendliness, patience, and genuine care for the pets.
Affordability
Many reviews highlighted reasonable pricing for grooming and boarding services, making it accessible for pet owners.
Trust and Communication
Customers appreciated the transparency and communication, including daily updates and photos of their pets during stays.
Mixed Experiences
A few customers reported inconsistent grooming quality and concerns about pet care, indicating room for improvement.
CW
Courtney Wroubel
Jan 3, 2026
5.0
GOT IN QUICKLY, GREAT PRICE, AMAZING CUT, Hard to find a great cat groomer, and I did !! Great communication - lots of clarifying questions, so she knew exactly what I wanted. I paid $45 less than other places, and the cut was actually so much nicer. My long hair cut was terribly matted, i felt zero judgement. The goal: keep the legs and tail long (winter months are cold), and shave down any matted areas. Everything is blended and smooth. I love the way she shaped the face area, looks like a kitten again. My cat has never had this nice of a cut, usually it has to grow out to look nice. Now I can get her groomed more often.
DB
Drew Bignell
Nov 8, 2025
5.0
AMAZING
I have 2 incredibly antisocial dogs and they got them to open up! 4 days at doggy daycare and they were treated SOOO good. 10 stars if I could give 5 extra.
KC
Kristin Coble
Sep 26, 2025
5.0
The groomer was so nice. She made our Roofus look so cute. It was his first time at the groomer and he was nervous. She was very patient with him. He looked wonderful! Looking forward to our next grooming session.
AH
Ann Hopkins
Sep 25, 2025
5.0
This is the first visit for our dog Gracie to a kennel. Her first overnight stay was a success!
VH
Vicky Hanson
Jul 26, 2025
5.0
I have a large breed German Shepherd dog and his nails are black I have a really hard time cutting them. I took him in and they used to grinder which is way better than the one I have and it was very quickly done and he was a happy dog. I recommend this place
Frequently Asked Questions About Wag 'N Tails Pet Resort
What are your store ours?
Our business hours are as follows: Monday through Friday, we're open from 8:00 AM to 6:00 PM. On Saturdays, we operate from 8:00 AM to 12:00 PM. For Sundays, our hours are 11:00 AM to 3:00 PM.
Do you board other animals?
Indeed, we provide boarding services for cats as well as dogs.
Do you have any other services
Certainly. In addition to dog boarding, we offer dog daycare services. For our feline friends, we provide both boarding and grooming options.
What are the business hours of Wag 'N Tails Pet Resort?
Wag 'N Tails Pet Resort is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and Sundays from 11:00 AM to 3:00 PM.
Does Wag 'N Tails Pet Resort offer boarding services for animals other than dogs?
Yes, they provide boarding services for cats as well as dogs.
What additional services does Wag 'N Tails Pet Resort provide besides boarding?
They offer dog daycare, grooming services for both dogs and cats, kennel cough treatments, and spa services.
Where is Wag 'N Tails Pet Resort located?
It is located at 2802 Alpha Access, Lansing, MI 48910, USA.
What forms of payment are accepted at Wag 'N Tails Pet Resort?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which cities are served by Wag 'N Tails Pet Resort?
They serve the Lansing and East Lansing areas in Michigan, USA.
Are there any medical facilities near Wag 'N Tails Pet Resort in Lansing?
Yes, nearby medical facilities include Michigan Orthopedic Center, Lansing Medical Office Center, Spa/Aesthetics at Robyn Messing DO, PLLC, Healthy Smiles Dental Center, MSU Health Care Physical Medicine & Rehabilitation South Lansing, and McLaren Hospice and Palliative Care. Customers may find it convenient to visit these centers for pet-related health consultations or their own needs before or after visiting the resort.
What other local businesses are near Wag 'N Tails Pet Resort that customers might visit?
Nearby businesses include Fluid Chillers Inc, Lansing Makers Network, All Phase Remodeling, Inc., Paschal Security Systems LLC, and Community Construction. Visitors can explore these services and community organizations while in the area.
Can nearby service providers assist customers at Wag 'N Tails Pet Resort with home or business needs?
Yes, nearby providers like The Banner King (professional services), Outdoor Living Inc. (landscaping and gardening), and Aaron's Plumbing (building supplies and plumbing services) can support customers with various home and business projects.
How can customers contact Wag 'N Tails Pet Resort for inquiries or booking?
Customers can contact Wag 'N Tails Pet Resort via phone at +1 517-482-7799 or email at wagntailspetresort@comcast.net. More information is available on their website http://wagntailspetresort.net or their Facebook page.