Preuss Pets

4.7
5518 reviews

About

Pet Services
Preuss Pets offers a wide selection of marine and freshwater animals, a full line of small animals like gerbils, ferrets, guinea pigs and a large variety of reptiles, one of the largest selections of tame and talking parrots and caged birds in Michigan, as well as kittens. It specializes in reef aquaria with all sorts of fauna from starfish to sea and anemones. The company serves thousands of people from lawyers to Michigan State University students to elementary school tours.

Location

Preuss Pets
1127 North Cedar Street, Lansing, MI
48906, United States

Hours

Reviews

4.7
5,518 reviews
5 stars
4,609
4 stars
617
3 stars
169
2 stars
50
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for their extensive knowledge and helpfulness regarding pet care.

Animal Care

Many reviews highlighted the excellent care and healthy condition of the animals, particularly fish and reptiles.

Store Atmosphere

The store is described as fun and engaging, often compared to a zoo, making it a popular destination for families.

Customer Service Issues

Some customers reported negative experiences with customer service, mentioning rudeness and poor handling of inquiries.

Pricing Concerns

Several reviews noted that while the selection is impressive, prices can be on the higher side.
  • AA
    A
    6 days ago
    5.0
    Preuss Pets is the kind of pet store the world needs more of. You can genuinely feel the care the moment you walk in. They care deeply about the animals, about who they sell them to, and about the breeders they work with. Nothing feels rushed or careless. There’s intention behind everything they do. Their selection of fish and live plants is incredible, easily one of the best I’ve seen. The staff is knowledgeable, patient, and clearly passionate, whether you’re a beginner or an experienced aquarist. This is what ethical, responsible pet ownership support should look like. If you care about animals being treated with respect and knowledge, this is the place.
  • AA
    Alaina
    6 days ago
    5.0
    Every employee I spoke to, no matter the type of animal I would ask many questions about. Or if the employee was having a rough day, I was always treated kindly and patiently, all of my questions were answered thoroughly and clearly. I highly recommend this exotic pet store, even if it’s just to learn about animals, or just enjoy the beautifully crafted interior, or even have a birthday party that you can schedule. But if you have the means to adopt an animal and give it a forever home please do, they are all very well taken care of and loved here. So stop by if you can, and be kind to the employees and respect the rules posted, they are there for good reason. Like no dogs in the bird area, that’ll just cause unnecessary stress for the birds and overexcite your sweet pup. Anyway, best pet store I’ve ever been to out of the 100 I’ve visited in my life. Including the ones I worked at or volunteered for. (Not paid to post any this, I just genuinely adore this store and the love and care they provide for these animals.)
  • ES
    Ethan Sandstedt
    Jan 3, 2026
    5.0
    The absolute best place to go for anything pet-related. The staff here cares so much about everything from cats and dogs to birds, fish, small mammals, reptiles, and more. Definitely worth a visit.
  • AA
    AmberD714
    Dec 17, 2025
    5.0
    This is a wonderful pet store for whatever you need or even if you want to look around in awe (highly suggest it for a date since Lansing doesn't have an aquarium or anything). But the staff is knowledgeable, kind, always friendly, and just phenomenal to ask questions to. I have loved coming here with my patents and now my kids love it too. I highly recommend.
  • AS
    Andrew Simon
    Dec 13, 2025
    5.0
    Honestly one of the best pet stores I’ve been to. Their selection of hard goods could be better, but you’ll never come across another pet store that has a better selection or cares for their animals better than Preuss. The reptile section is probably most impressive to me, as every tank looks zoo quality with an incredible number of places to hide and things to climb. The selection of freshwater fish is astounding and they have some of the best birds in the area. A true treat that this store is here.

Frequently Asked Questions About Preuss Pets

What types of animals can I find at Preuss Pets?

Preuss Pets offers a wide selection including marine and freshwater animals, small animals like gerbils, ferrets, guinea pigs, a large variety of reptiles, tame and talking parrots, caged birds, and kittens.

Does Preuss Pets specialize in any particular type of aquarium?

Yes, Preuss Pets specializes in reef aquaria featuring fauna such as starfish, sea creatures, and anemones.