Business Details
About
Pet StorePetco
Visit your Lansing Pet Store located at 510 Frandor Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,362 reviews
5 stars
743
4 stars
314
3 stars
148
2 stars
50
1 star
107
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while some found them friendly and helpful, others reported rudeness and lack of knowledge.
Store Condition
The store is often described as clean and well-organized, but some customers noted issues with cleanliness and stock availability.
Customer Service
There are significant complaints about customer service, particularly regarding responsiveness and handling of online orders.
Product Availability
Customers expressed frustration over the lack of specific products and inconsistent stock levels.
Grooming Services
Grooming services received mixed reviews, with some praising the quality while others criticized the pricing and service quality.
- NJNikisha Johnson4 days ago5.0Love the variety of cat foods. Especially the grain free.
- SSSarahJan 1, 20261.0I ordered $150 in fish online from them and was guaranteed delivery in 1-2 days but instead they just took my money and now over a week later the fish i ordered still shows that they haven't even been packed, let alone shipped. I made sure to order them so they would be delivered on a day that my family would be home and got duped. I emailed their customer service with concerns and was told " they are coming from a third party" and was given no answers or help otherwise besides, " you will be emailed when they ship". My kids were heart broken when their promised fish didn't arrive and continue to ask every day when or if they are even getting fish for their empty 55 gallon tank. Im out $150 and am beyond upset and discouraged from EVER ordering from this website again!
- TGTripp GDec 22, 20254.0This place is great, and it's located in the prime spot! I love this place.I can get everything I want from my dog and my beard dragons
- JHJackson HarrisDec 17, 20251.0Employees were very nice and welcoming but the manager was super rude and did not want to help us unless we purchased something. Very terrible customer service and will be going somewhere else for my needs.
- TBTiffany BristleDec 14, 20251.0Cashier left without getting someone else to come and help us since she was "clocked out". Felt rather unseen, the fish lady was super cool though. I liked her. Cashier lady not so much.
Frequently Asked Questions About Petco
Does the Petco Lansing location have a vet hospital?
No, Petco Lansing does not have a full-service vet hospital.
Does Petco Lansing offer vaccinations?
Yes, Petco Lansing provides vaccinations.
Does Petco Lansing offer curbside pickup?
Yes, curbside pickup is available at Petco Lansing. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Lansing Petco?
Hamster and guinea pig prices vary by location. Call your Lansing Petco at 5173338544 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Lansing sell dogs?
No, Lansing Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Lansing offer for pet health?
Petco Lansing provides expert training and vaccination services for pets, but it does not have a full-service vet hospital.
Can I order Petco Lansing products online and pick them up at the store?
Yes, curbside pickup is available at Petco Lansing for all eligible products, allowing you to order online and conveniently pick up at the store.
Does Petco Lansing sell dogs and cats directly?
No, Petco Lansing does not sell dogs or cats. However, through the Petco Love program, you can meet dogs and cats available for adoption at the store, in partnership with local animal welfare organizations.
What are the store hours for Petco Lansing?
Petco Lansing is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
What payment methods are accepted at Petco Lansing?
Petco Lansing accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Is Petco Lansing wheelchair accessible?
Yes, Petco Lansing has wheelchair accessible entrance, parking, and restrooms for customer convenience.
Are there grooming services available at Petco Lansing?
Yes, Petco Lansing offers grooming services, and you can book grooming appointments through their online reservation system.
Where is Petco Lansing located and how can I contact them?
Petco Lansing is located at 510 Frandor Ave, Lansing, MI 48912. You can contact them by phone at +1 517-333-8544.
What nearby places can I visit when shopping at Petco Lansing?
When visiting Petco Lansing at 510 Frandor Ave, you can also visit nearby stores such as Skechers Factory Outlet and T.J.Maxx for shoes and clothing, or enjoy creative activities at Painting with a Twist, an arts and entertainment venue.
Is there a nearby veterinary clinic close to Petco Lansing?
Yes, the Vetco Vaccination Clinic, specializing in pet care, is located nearby to Petco Lansing, which can support your pet's medical needs.
Are there any nearby services for pet boarding near Petco Lansing?
Yes, Pet Nanny of America offers pet boarding services close to Petco Lansing, providing convenient care options for your pets.