Petco

4.1
1355 reviews

About

Pet Store
Visit your Lansing Pet Store located at 510 Frandor Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
510 Frandor Ave, Lansing, MI
48912-5206, United States

Hours

Reviews

4.1
1,353 reviews
5 stars
741
4 stars
311
3 stars
147
2 stars
50
1 star
104

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many found them friendly and helpful, others reported rudeness and lack of assistance.

Store Condition

The store is generally clean and well-organized, but some customers noted issues with cleanliness and disorganization, particularly in certain areas.

Product Availability

Customers frequently mentioned problems with stock levels, including out-of-stock items and limited variety, leading to frustration.

Grooming Services

Grooming services received mixed reviews, with some praising the quality and speed, while others criticized pricing and service quality.

Animal Care Concerns

Several reviews raised serious concerns about the care of animals in the store, including reports of unhealthy conditions for fish and other pets.
  • EW
    Elizabeth Whitt
    4 days ago
    2.0
    Staff was rude and not knowledgeable at all.
  • SA
    Stanley Arntson
    Nov 13, 2025
    5.0
    Fair price! Just wish it was closer to where I live!
  • RB
    Rachel Beach
    Oct 31, 2025
    5.0
    Very helpful and friendly staff. They even showed us how nice the ferrets and rats were. The animals were all well cared for.
  • SS
    Samantha Shipley
    Oct 30, 2025
    3.0
    They had one (very sweet and apologetic) employee as the ONLY employee. Not cool Petco. Not cool. We could not get what we came for.
  • KK
    Kathi Ruble (Kat’s Kards)
    Oct 21, 2025
    4.0
    Petco is in a convenient location for me to shop. But the way the fixtures are positioned around the cash register areas I had to stand and wait quite a while until somebody finally saw me waiting to pay for my stuff. I understand they were putting stock away and cleaning but someone should’ve been watching the register area for a good customer service. Sorry if I’m judgmental, I was a retail manager for 32 years.

Frequently Asked Questions About Petco

Does the Petco Lansing location have a vet hospital?

No, Petco Lansing does not have a full-service vet hospital.

Does Petco Lansing offer vaccinations?

Yes, Petco Lansing provides vaccinations.