VeterinarianAnimal HospitalPet Day CarePet Groomer
Cascade Hospital for Animals is a full-service animal hospital providing comprehensive care for dogs and cats in the greater Grand Rapids, MI area. Our veterinarians and team have been offering care for nearly 70 years and are dedicated to doing what is best for all pets. This is reflected in our AAHA accreditation, Cat Friendly Practice certification and low-stress handling. As well as highly skilled veterinarians who are intimately familiar with keeping pets healthy and treating them during times of illness. The following services are offered: wellness, vaccinations, teeth cleaning, spay, neuter, care for chronic conditions, urgent vet care (business hours only), rehabilitation, grooming, dog daycare and more. Book an appointment today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.