Vetco Vaccination Clinic

Reviews

• NM

  N M

  Oct 25, 2025
  1.0
  I had a very disappointing experience at Vetco today. My appointment was scheduled for 4:55 PM, and I arrived at 4:52 PM, as confirmed by the text message I received upon arrival. I waited behind another customer to check in, and by the time it was my turn, it was 5:03 PM. Despite clearly being there before my scheduled appointment time, the staff refused to see my dog, claiming I was “late.” The veterinarian came out and yelled, insisting she would not see us. I showed proof that I had arrived on time, and even the front desk staff acknowledged that I had been waiting behind another customer. Still, they refused to accommodate us and seemed completely unconcerned about how unfair the situation was. Because of this, my dog never received the full package of vaccines that I had already paid for. In the time they spent arguing with me, they could have easily administered the vaccine and completed the visit. When I asked for the veterinarian’s name, the check-in staff member ignored me and walked away without a word. Their lack of professionalism and courtesy was extremely disappointing. The store manager was kind, understanding, and professional. He agreed that my frustration was valid and said he would be contacting Vetco management regarding the situation. However, he also explained that he was unable to issue a refund because Vetco operates separately from Petco, which left me with no resolution and an incomplete service that I had already paid for. Unfortunately, because of this experience, I will not be returning to Vetco clinics and cannot recommend them based on how poorly this visit was handled, and how rude the veterinarian was.
• LO

  Lauren Oliver

  Mar 19, 2025
  5.0
  The vets and vet techs are so good with the animals. My dog Dutchie isn't very good with strangers and has to wear a muzzle, they were all so patient with him and made sure he was comfortable and had lots of treats! It's also a fraction of the cost of a vet clinic! Highly recommend for a more affordable and equally professional vaccine experience!
• I7

  iamFeliciaRenée 7

  Jan 20, 2025
  5.0
  I love Vetco! They are very good with people and fur babies!!! 🫶💕
• MM

  Mom

  Jun 11, 2023
  1.0
  Went to pick up a door dash stood at the counter a few mins then the man said did I need something I said yea I'm not standing here for nothing at the check out he said I'm not a mind reader I said u don't have to read minds to know you work the check out if someone's standing there it's to check out this man told me to drop my attitude and never come back! GLADY!! they have cats crying in cages same ones as 2 weeks ago I picked up a dash suffering behind glass I never again want to see that
• LY

  L Young

  Apr 29, 2023
  1.0
  So unprofessional! This place should be closed down!

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