Petco

4.2
731 reviews

About

Pet StorePet supply storePetco
Visit your Farmington Pet Store located at 29335 Orchard Lake Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
29335 Orchard Lake Rd, Farmington, MI
48334, United States

Hours

Reviews

4.2
726 reviews
5 stars
454
4 stars
125
3 stars
53
2 stars
20
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional behavior, particularly from management.

Grooming Quality

Grooming services received mixed reviews; some customers were very satisfied with the results, while others reported poor experiences, including injuries to their pets.

Pricing Concerns

Many customers found the prices to be high, with some expressing frustration over the perceived lack of value in services and products.

Store Cleanliness

The store is generally reported as clean and well-organized, making it easy for customers to find what they need.

Product Availability

Customers appreciated the variety of products available, though some noted that inventory could be limited at times.
  • AH
    Andrea H
    Jan 6, 2026
    5.0
    Very helpful staff, good variety and reasonable prices.
  • AW
    Alexander Wong
    Jan 2, 2026
    5.0
    Nice pet store, they have cats you can pet
  • RJ
    Rhonda James
    Jan 1, 2026
    1.0
    This place is overpriced and coupons are so small—you have to spend a lot of $$ before they give you a measly $5 off and if they print a coupon on the receipt it doesn’t go to your account so you can’t use it if you don’t bring the receipt in. I’d rather give my business to Amazon because at least they’ll deliver and it’s cheaper. There’s literally no incentive to shop at this corporation other than temporarily providing A retail job for the employees which they can easily replace elsewhere.
  • SN
    Simone Nash
    Jan 1, 2026
    4.0
    I’m always able to go in this store and find what I need. Cashiers are always friendly
  • SP
    Samir Patel
    Nov 22, 2025
    2.0
    Petco – Farmington Hills I recently brought my dog in for grooming at this location, and unfortunately the experience was disappointing. This Petco does not seem to be a good fit for big or heavy dogs. The grooming cleanup was not done well, and when I arrived for pickup, they added a note on my account saying my dog was “not a good fit.” In my opinion, the service itself was not a good fit. If you are charging around $100, the grooming should be completed properly, and staff should have the support they need to handle larger dogs. I hope management can provide additional help or training so customers with big dogs can have a better experience in the future.

Frequently Asked Questions About Petco

Does the Petco Westbrook location have a vet hospital?

No, Petco Westbrook does not have a full-service vet hospital.

Does Petco Westbrook offer vaccinations?

Yes, Petco Westbrook provides vaccinations.