Petco

4.3
1413 reviews

About

Pet StorePet supply storePetco
Visit your Eastpointe Pet Store located at 22631 Gratiot Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
22631 Gratiot Rd, Eastpointe, MI
48021, United States

Hours

Reviews

4.3
1,396 reviews
5 stars
855
4 stars
274
3 stars
134
2 stars
44
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude or unprofessional behavior from certain employees.

Grooming Services

Grooming services received both positive and negative reviews; some customers were very satisfied with the grooming quality, while others experienced issues with staff attitudes and service quality.

Store Cleanliness

The cleanliness of the store was noted positively by some customers, but others described it as filthy and poorly maintained.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and pricing compared to competitors.
  • ND
    Noelle Drago
    Dec 31, 2025
    5.0
    I was just here yesterday ringing up cat food and the nice gentleman with the all of the tattoos was very nice and he helped me a lot and gave me good advice about owning a cat. He is very knowledgeable and friendly! I think his name was Mikey, overall I recommend coming here.
  • MK
    Majowl Keith
    Nov 27, 2025
    5.0
    Actually I Haven't Been To That Location In A while But Let Me Say This The Difference Between (PETCO AND PETSMART) Is PETCO CLOTHES ACTUALLY ARE TRUE TO YOUR DOGS SIZE ( MEANING MY DOG WEARS A LARGE) THEN WHEN WE GO TO [[[PETSMART The CLOTHES Aren't True To Size ]]] ALSO PETCO HAS BETTER SALES (MY OPINION ) I WENT YESTERDAY LOOKING FOR MY DOG A COAT and Got This it Was Marked down This Coat Was 70.99 Cent But Since I WAS a Vital Care Member I paid 53.24 And Also Got MY Dog 2 Winter Hats Each Hat Cost 22.99
  • ML
    Mando LYCOS
    Nov 24, 2025
    4.0
    Refunds takes 5 to 7 days which is ridiculous
  • SB
    Stacy Burgiel
    Nov 13, 2025
    5.0
    Great selection of food and toys for my cats!!!! Wonderful customer service and answered all my questions. I will be back!
  • ER
    Eva Roberts
    Nov 11, 2025
    4.0
    The Petco store it self (9mile & Gratiot) is a good store, but one particular Male Manager needs a little bit of an attitude adjustment...when you ask him questions he acts as if your bothering him, plus he's not very engaging when checking customers out @ the register! I think he needs to be retrained in good customer service protocols!

Frequently Asked Questions About Petco

Does the Petco Eastpointe location have a vet hospital?

No, Petco Eastpointe does not have a full-service vet hospital.

Does Petco Eastpointe offer vaccinations?

Yes, Petco Eastpointe provides vaccinations.