Petco

4.3
1406 reviews

About

Pet StorePet supply store
Visit your Eastpointe Pet Store located at 22631 Gratiot Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
22631 Gratiot Rd, Eastpointe, MI
48021, United States

Hours

Reviews

4.3
1,389 reviews
5 stars
849
4 stars
273
3 stars
134
2 stars
44
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable about products.

Cleanliness

The store is frequently noted for being clean and organized, although some reviews mentioned areas needing improvement.

Customer Service Issues

Several customers reported poor experiences with customer service, particularly in the grooming department and during checkout.

Pricing Concerns

Customers expressed concerns about high prices compared to competitors, although some found good deals.

Grooming Services

Grooming services received mixed reviews, with some customers praising specific groomers while others reported negative experiences.
  • LB
    liz Brown
    Nov 17, 2025
    5.0
    great service every time me and my pet visit
  • SB
    Stacy Burgiel
    Nov 13, 2025
    5.0
    Great selection of food and toys for my cats!!!! Wonderful customer service and answered all my questions. I will be back!
  • TB
    Teresa Bommarito
    Oct 30, 2025
    5.0
    Everyone is very nice. The manager did a great job cleaning house at this location. I got to know her from the other location that closed in Roseville at Gratiot and Masonic. I usually shop in Sterling Heights but it's nice to shop here on my way home from work. Very clean store. Great job!
  • CM
    Cook M
    Oct 28, 2025
    5.0
    The staff at the Eastpointe store are Awesome. Katie, the trainer is Awesome. The male groomer there is also Awesome! Diana, the cashier is great too. Basically, all of the staff are great and knowledgeable there.
  • PH
    Pamela Hallman
    Oct 23, 2025
    5.0
    I've been going to Petco for my fur baby since 2022 they give him baths and I joined vital care and I get treats and I'll tell you thank God for the vital care I needed to use vital care doctors once but I ended up not being able to use it and had a doctor right away but it's not vital Care's fault next time I will do that it was just timing for me and but the staff is really good in the grooming department plus the store have a lot of good stock things that my dog can have beautiful toys awesome products I use the Petco calming chews I have it delivered through your service program the cashiers are awesome they help me as a senior with vital care points my dog just loves everybody they're so friendly with him and I like the variety of choices that Petco has in the sales on top of my vital cares that's it's the same price as Meijer's or Family Dollar or general dollar when I use my vital care and you have sales is terrific and I take my dog there right after doctors or after grooming and he just walks around and has a great time it's his happy place thank you

Frequently Asked Questions About Petco

Does the Petco Eastpointe location have a vet hospital?

No, Petco Eastpointe does not have a full-service vet hospital.

Does Petco Eastpointe offer vaccinations?

Yes, Petco Eastpointe provides vaccinations.