Petco

4.2
883 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Canton Pet Store located at 43465 Ford Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
43465 Ford Rd, Canton, MI
48187-3190, United States

Hours

Reviews

4.2
872 reviews
5 stars
536
4 stars
165
3 stars
76
2 stars
26
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported inconsistent service and rudeness from certain employees.

Grooming Quality

Grooming services received mixed reviews; while some customers were very satisfied, others reported poor quality and issues with their pets' grooming.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciated the variety of products available, though some noted issues with stock levels and price discrepancies between online and in-store.

Training and Classes

Training classes were well-received, with positive feedback on the trainers and the overall experience for both pets and owners.
  • MM
    Michelle Moore
    Nov 7, 2025
    5.0
    Josh was very helpful and very kind
  • SE
    Sarah Eahrow
    Nov 4, 2025
    5.0
    Always friendly staff.
  • SS
    Sherry Suchyta
    Oct 4, 2025
    5.0
    Very well organized and well stocked. Employees are super helpful.
  • SS
    Sharon Smith
    Sep 30, 2025
    5.0
    I went looking for a cat food my Picky cat. I need a soft & crushy food. The young lady listed and walk me to the perfect food my Picky cat, who loved it.
  • CS
    Chris S
    Sep 18, 2025
    3.0
    You know I used to like it a lot better in there before because I got really good service from a couple of employees. But, just recently I didn't get good help. It was hard to find anybody. Your prices have gone up drastically. So I kind of decided not to go to Petco as much. And what's really annoying is you have different prices online then you do in the store. Now the clerk will match the price but then you've got to look everything up online and show it to them. Then they'll give you the cheaper price. Then I tried the repeat delivery thing. I didn't go through with it because I have three animals and I buy different things and you didn't have some of the things I needed. Plus there were some things that you were going to deliver and other things that you were going to ship. I don't want all that - some things being delivered, some things being shipped (one item was going to take 6 days), some things I have to go in the store and get it. You guys used to be pretty helpful, but with the price hikes, the online and in store price discrepancies, and the customer service not being as good as before (in my latest visit, I asked the girl in the front if they had a certain dog food and I showed her the picture. And she said "well, if it's not on the shelf, then we don't have it"); I've decided not to go to Petco as much.

Frequently Asked Questions About Petco

Does the Petco Canton location have a vet hospital?

No, Petco Canton does not have a full-service vet hospital.

Does Petco Canton offer vaccinations?

Yes, Petco Canton provides vaccinations.