Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Battle Creek Pet Store located at 12765 Harper Village Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,230 reviews
5 stars
661
4 stars
281
3 stars
152
2 stars
45
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful employees, several reported rude or unhelpful interactions.
Grooming Services
Grooming services received high praise, with many customers expressing satisfaction with the quality of care for their pets.
Store Conditions
Customers noted issues with cleanliness and organization in the store, with some describing it as messy and crowded.
Pricing
Prices were frequently mentioned as high compared to competitors, leading some customers to seek alternatives.
Product Availability
Customers expressed frustration with stock levels and availability of certain products, particularly live animals and specific pet supplies.
- CVCourtney Vrooman2 days ago2.0The reptile and rodent cages are all full off poop and smell bad. They also had very smelly dead “live” bugs like hornworms and roaches on the shelves. The reptiles also were not at the correct humidity for some of them.
- DSDebi SavageNov 9, 20255.0Very helpful and knowledgeable staff! Went in with questions for my dog! He showed me several ideas they may help!!
- AHAthena HickmanNov 2, 20255.0Came right before closing. Found everything that we needed and signed up for the membership program, and got discounts right away. The young girl at the cash register was very nice and even engaged in a little chitchat. Store was clean and quiet when we came in.
- SCSuzanne CalderoneNov 1, 20251.0The people at this store have ALWAYS been helpful and kind, however there is a new employee that is rude, not friendly at all and complains about being tired, etc… he’s a man with a reddish colored beard. I was very surprised when he rang up my $175 order because he was so nasty to me and other customers. He seemed as if the “world” was on his shoulders and I tried everything I knew to get him to crack a tiny smile to no avail. I just can not understand why they would hire and allow someone to treat your valued customers with such disregard.
- NRNicole RaineyOct 11, 20252.0The only saving grace for this Petco location is the grooming section. Whatever you're paying Katherine simply isn't enough. She's the only reason we continue to shop at the Battle Creek location. When shopping in the actual store, it's almost impossible to get assistance and the line takes too long to get through. Cashiers spend too much time on each customer. When I go in, I want to grab what I need, pay for it and get out. I dont want to hear the customer in front of me tell the only cashier in the building about her whole week in detail. She can move to the side for that. Have the conversation while ringing me up! If there's only one register open and more than 2 people in line, I usually just walk out. Ordering online is cheaper than ordering in the store most times because of sales anyway. But if I order curbside pickup, it should be brought out. I sat in my car for 25 minutes waiting for someone to bring out my order and when I went inside, they handed it to me like they were waiting for me to come in. What's going on at this location?!
Frequently Asked Questions About Petco
Does the Petco Battle Creek location have a vet hospital?
No, Petco Battle Creek does not have a full-service vet hospital.
Does Petco Battle Creek offer vaccinations?
Yes, Petco Battle Creek provides vaccinations.
Does Petco Battle Creek offer curbside pickup?
Yes, curbside pickup is available at Petco Battle Creek. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Battle Creek Petco?
Hamster and guinea pig prices vary by location. Call your Battle Creek Petco at 2699790230 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Battle Creek sell dogs?
No, Battle Creek Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Battle Creek located?
Petco Battle Creek is located at 12765 Harper Village Dr, Ste 140, Battle Creek, MI 49014-8357.
What are the operating hours of Petco Battle Creek?
Petco Battle Creek is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Petco Battle Creek offer pet vaccinations?
Yes, Petco Battle Creek provides vaccinations for pets.
Does Petco Battle Creek have a full-service veterinary hospital?
No, Petco Battle Creek does not have a full-service vet hospital.
Can I use curbside pickup at Petco Battle Creek?
Yes, Petco Battle Creek offers curbside pickup for eligible products.
Does Petco Battle Creek sell dogs or cats?
No, Petco Battle Creek does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program in partnership with local animal welfare organizations.
How can I book grooming services at Petco Battle Creek?
You can book grooming services online via the Petco grooming reservation page for the Battle Creek store.
Are there any nearby places where I can get additional pet services?
Yes, nearby to Petco Battle Creek is the Vetco Vaccination Clinic, which offers pet grooming, training, and other pet services.
What other stores are nearby that I might visit before or after Petco Battle Creek?
Nearby stores include Kohl's department store, Best Buy electronics, Ulta Beauty, Bed Bath & Beyond, and Michaels craft store, providing a variety of shopping options.
Is there a convenient location nearby to handle shipping or delivery services when visiting Petco Battle Creek?
Yes, two UPS Access Point locations are nearby offering courier and shipping services for your convenience.