Petco

4.1
783 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Ann Arbor Pet Store located at 3537 Washtenaw Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3537 Washtenaw Ave, Ann Arbor, MI
48104, United States

Hours

Reviews

4.1
782 reviews
5 stars
440
4 stars
160
3 stars
79
2 stars
18
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported.

Grooming Services

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and dissatisfaction with policies.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and issues with the rewards program, indicating a need for better value.

Animal Care Issues

There were serious concerns raised about the conditions of animals in the store, particularly regarding the treatment of fish and small mammals.
  • LS
    Leela Starr
    Oct 30, 2025
    3.0
    The story is nice and clean it has a grooming area to get your dog's hair done however the prices are on the very high side for most things though the fish are a decent price
  • MS
    Mel S.
    Oct 29, 2025
    1.0
    I came from out of town, where it's really hard to find any aquarium supplies, and was appalled by the state of the aquariums in the store. Dirty tanks with neglected fish, some of which had killed each other - presumably because they were species that shouldn't be housed together. The bettas were absolutely tragic. If the store selling these creatures can't even keep them in semi-humane conditions, how are they showing new owners how to take care of them on even a basic level? How do they sleep at night? The kitties seem to be well taken care of, I guess, but I wouldn't trust these people with living animals. I swear, as someone who grew up in the area: Ann Arbor considers itself to be this hole of human empathy, but this Petco is like a living symbol for what it actually felt like to live in that community.
  • MD
    Maranda Davis
    Oct 26, 2025
    5.0
    Friendly staff and wonderful groomers
  • AC
    Axel Carranco
    Oct 26, 2025
    1.0
    Es el peor me le cortaron la uña ami perrito y yo nadamas pedi retocada de pwlo
  • BB
    Brenda Baker
    Sep 17, 2025
    5.0
    I needed some things for a new dog I just adopted. Petco had a good selection in everything I needed, and helpful, knowledgeable staff were available to assist me with recommendations and locating things, including puzzle games and tiny treats to put in them. The new dog is a more mild chewer than my last dog, and he really likes the durable stuffies I got him.

Frequently Asked Questions About Petco

Does the Petco Ann Arbor location have a vet hospital?

No, Petco Ann Arbor does not have a full-service vet hospital.

Does Petco Ann Arbor offer vaccinations?

Yes, Petco Ann Arbor provides vaccinations.