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Petco

4.1
(789 reviews)

Business Details

(734) 677-6620

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Ann Arbor. Visit your local Petco at 3537 Washtenaw Ave for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Ann Arbor Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3537 Washtenaw Ave, Ann Arbor, MI
48104, United States

Hours

Reviews

4.1
789 reviews
5 stars
446
4 stars
162
3 stars
79
2 stars
18
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of poor customer service experiences.

Grooming Services

The grooming services received mixed reviews; while some customers were very satisfied with the grooming quality, others reported issues with communication and service policies.

Store Cleanliness

The store was generally noted to be clean and well-organized, contributing positively to the shopping experience.

Product Selection

Customers appreciated the wide selection of products available, although some expressed disappointment with specific inventory shortages.

Pricing Concerns

Several reviews mentioned that prices were on the higher side, leading to some dissatisfaction among customers.
  • MR
    Michaela Rae
    4 days ago
    3.0
    I’ve been coming to this petco as a regular for 9 years and have never had an issue with staff until today. I was there at about 11-11:15am on 2/27/26. I was waiting in line to pay for my dog’s food. There were two people behind the counter so I was waiting for one of them to let me know they’re ready to ring me up. I was waiting for quite a few minutes so I checked the time on my phone just to keep busy while waiting. I looked up a couple times and the guy behind the register was just standing there and so I nicely said “do I need to go to another register?” And with the snarkiest tone he says “no, I’m just waiting for you to get off your phone.” ??? I had my stuff set on the counter ready to check out and he wasn’t scanning it so I don’t know what he wanted me to do? I didn’t want to be rude so I waited for him to be ready. There was another staff member standing right next to him and he didn’t say anything either. I work customer service and you would think he would’ve said “are you all set?” And start ringing up the customer. After I paid he asked again, in a very snarky tone if I wanted a bag, I couldn’t hear him so I said “sorry what?” And he said “DO. YOU. WANT. A. BAG?” It blew my mind how blatantly rude he was.
  • ML
    Matthew Lindsey
    Jan 26, 2026
    5.0
    Amanda is amazing. Thank you for your help!
  • DM
    David Murdock
    Jan 2, 2026
    5.0
    Great selection
  • JM
    Jennifer Meddings
    Dec 20, 2025
    5.0
    Grooming Team esp Andrea are the best
  • BO
    Beth OSullivan
    Dec 5, 2025
    5.0
    Great groomers, worth the drive!

Frequently Asked Questions About Petco

Does the Petco Ann Arbor location have a vet hospital?

No, Petco Ann Arbor does not have a full-service vet hospital.

Does Petco Ann Arbor offer vaccinations?

Yes, Petco Ann Arbor provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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