Petco

4.3
1397 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Allen Park Pet Store located at 23155 Outer Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
23155 Outer Dr, Allen Park, MI
48101, United States

Hours

Reviews

4.3
1,384 reviews
5 stars
833
4 stars
303
3 stars
119
2 stars
40
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, although there were some negative experiences reported.

Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping experience.

Grooming Services

While some customers had great experiences with grooming, others reported issues with service quality and communication.

Product Availability

Customers appreciated the wide selection of products available, often finding what they needed in stock.

Customer Service Issues

Several reviews highlighted problems with customer service, including issues with pricing transparency and appointment management.
  • SF
    Stacy Forsythe
    Jan 5, 2026
    1.0
    I happened to visit Petco today in Allen Park, there was this poor pup on the grooming table screaming its head off, the girl was plucking his ears with hemostats, it looked like she might have been in training, there was five other girls at the front desk listening to this pup scream his head off. He was in distress, very unpleasant sight to see, I myself have plucked many ears with hair powder but not hemostats and never heard a fur baby scream like that. Please people take furry companions elsewhere, Petco seems like it is a training facility, please take your pets to well-known groomers that have been around for a long time..
  • RD
    Richard Davis
    Dec 30, 2025
    5.0
    Groomer Katlien l is very good with my little Shih poo he's a rascal. Thanks for patience with him he's extra hyper.
  • BB
    BATGIRL
    Dec 30, 2025
    1.0
    Male cashier that rang my husband up does not know how to perform his job and needs a refresher course. The cashier tried to convince my husband that the only way to be able to use our reward points is to go through the app and load them, which happens to be very not true, it could have been done right there by the cashier himself. Many times, and at that store, the cashiers load my points for me and also uses them right there on the spot. I.m disabled but its not in my brain.
  • RR
    Rita
    Dec 21, 2025
    5.0
    My dog and I went through 3 levels of training at Petco and Hershey received her canine good citizen certificate. Tatiana is an excellent trainer and she was able to work with out schedule. I got to know the store staff and they are all great! They greet my dog by name and give her lots of pats! Also great advice from Ryan about my betta fish
  • JB
    Jahna Berry
    Dec 8, 2025
    5.0
    Otis (my 8mth 60lb) Tigger impersonator loves having Tatiana as his personal trainer. We went through two classes with her and she was outstanding. Never losing her cool. Thinking outside the box as I use a wheelchair. We cant wait tongo back for more. The whole staff are wonderful. Alex in grooming is great with Otis. I think we're on a first name basis with the whole staff. We love PetCo The store is always clean, isles are wide for dogs careening their wheelchair mommies into shelves. Seriously though its well planned out and there's not a single road block. The highlight of our visits are when staff stop to pet Otis and see how he's doing in the "wild".

Frequently Asked Questions About Petco

Does the Petco Allen Park location have a vet hospital?

No, Petco Allen Park does not have a full-service vet hospital.

Does Petco Allen Park offer vaccinations?

Yes, Petco Allen Park provides vaccinations.