Petco

4.1
507 reviews

About

Pet StorePet supply store
Visit your Topsham Pet Store located at 131 Topsham Fair Mall Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
131 Topsham Fair Mall Rd, Topsham, ME
04086-1741, United States

Hours

Reviews

4.1
499 reviews
5 stars
254
4 stars
137
3 stars
52
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised helpful and knowledgeable employees, others reported rude or unhelpful service.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor scheduling practices and inadequate care.

Product Availability

Customers noted issues with stock levels and availability of items, particularly in the fish department, leading to frustration.

Store Cleanliness

There were complaints about the cleanliness of the store and the condition of animal habitats, particularly for fish and small animals.

Positive Experiences

Despite negative feedback, many customers reported positive experiences with specific staff members and appreciated the variety of products available.
  • KK
    Kevin Karnes
    2 days ago
    4.0
    The store employee worked hard at answering my questions to help me.
  • DE
    Derek Ellis
    6 days ago
    5.0
    First time visit. Staff was very helpful
  • VO
    Valerie O
    Nov 10, 2025
    5.0
    They had what I needed, no long lines, and my 2 kitties were glad to have their favorite hard food!
  • DK
    donna kirouac
    Nov 4, 2025
    5.0
    This is my go to place for all my dogs needs. I purchase everything from his food and treats to vitamins and dental care and other health care items. They usually have a good selection.
  • SB
    Susan Bent
    Oct 15, 2025
    1.0
    I got suckered into buying the Vitacare program. My dog gets groomed every month there. Recently I asked why I had bought it in March and in October I did not receive the buy 7 and get the 8th one free. The store gives me the number for customer service. It was the store that sold me the program! Now they are saying I did not buy into the grooming part. I feed my dog human food and buy very little in the way of dog toys. Grooming is now over $100 a month and they are telling me they are "sorry", here is a $50 GC. No way. That is bad business! I am no longer a customer there. I don't need that kind of treatment. And you get 1 star because it wouldn't let me post with 0 which is what they deserve!

Frequently Asked Questions About Petco

Does the Petco Topsham location have a vet hospital?

Yes, Petco Topsham has a full-service vet hospital.

Does Petco Topsham offer vaccinations?

Yes, Petco Topsham provides vaccinations.