Petco

4.2
780 reviews

About

Pet StorePet supply store
Visit your S. Portland Pet Store located at 220 Maine Mall Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
220 Maine Mall Rd, S. Portland, ME
04106, United States

Hours

Reviews

4.2
768 reviews
5 stars
424
4 stars
194
3 stars
65
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their knowledge and friendliness, others are criticized for rudeness and poor attitudes.

Grooming Issues

Several customers reported dissatisfaction with grooming services, including improper handling and lack of communication about their pets' care.

Product Availability

Customers noted inconsistencies in product availability, with some items frequently out of stock or not carried at all.

Store Cleanliness

The store is generally described as clean and organized, although some reviews mention disorganization in specific sections.

Expertise of Staff

While many customers appreciate the knowledgeable staff, there are complaints about certain employees lacking helpfulness or being dismissive.
  • MV
    Michael Verlander
    2 days ago
    4.0
    Store assistant could have been more helpful, I ended up funding product that I asked for assistance with. The cashier was very helpful.
  • JB
    Jenni Beaulieu
    2 days ago
    5.0
    We were able to get our dogs rabies shots the same day. The people in the clinic there were so friendly and efficient. They took the time to make sure our dogs were comfortable with them before they gave them the injection.
  • MP
    Michael Poulin
    4 days ago
    5.0
    The staff was very attentive and provided us with what we needed!!
  • BG
    Bill Goldschmidt
    Nov 4, 2025
    5.0
    Found what I wanted with pleasant help from a store associate. Checkout clerk was exceptional showing me how to see if what I was looking for was in stock. She was very pleasant and didn't rush thru the explanation. This was my first visit to your store, but I promise I will return.
  • TT
    Tom Tyler
    Oct 12, 2025
    4.0
    Had to wait quite a while for service. Do like the replacement guarantee for 30 days.

Frequently Asked Questions About Petco

Does the Petco S. Portland location have a vet hospital?

Yes, Petco S. Portland has a full-service vet hospital.

Does Petco S. Portland offer vaccinations?

Yes, Petco S. Portland provides vaccinations.