Visit your Augusta Pet Store located at 20 Whitten Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and dismissive behavior from certain staff members.
Animal Care
Concerns were raised about the welfare of animals, including reports of dead fish and poor conditions for small animals like mice and hamsters.
Store Cleanliness
Several reviews mentioned unpleasant odors and unsanitary conditions in the store, particularly in the fish and small animal sections.
Product Availability
Customers noted a decent selection of products, but some expressed disappointment with the availability of specific items and the quality of fish.
JO
Jason Ouellette
2 days ago
2.0
Couldn't find any deals on bird toys so gave my business to pet smart instead.
DH
Dawn-Marie Hall
Jan 4, 2026
5.0
The cashier was very helpful and polite! The store was clean and items we wanted were easy to find! Thank you!
JR
John Racine
Jan 3, 2026
4.0
Staff are very nice and polite. The only reason why this is not a five star is that I had made a appointment for my dog to get his nails clipped. (Done over the phone.) Was not told I needed to bring vaccination records to the appointment. That made me drive 40 minutes to get there to then get told no they won't be able to help. Then told that I would have to go back next Saturday to get the vaccination clinic and then I could make another appointment after. Granted they where nice but that do not replace the hour and twenty minutes of driving or the gas used in the vehicle on the waist of time just because they did not say on the phone what was required upon arrival for the appointment.
LN
Lynn Nile-Ridley
Jan 1, 2026
4.0
Poor selection of bugs and worms for lizards. Some of the containers had dead bugs. Some definitely didn't have the number of worms claimed to be offered. Cashier was a great young lady with an admiration of lizards.
CH
Cole Harradon
Dec 28, 2025
5.0
Service was very effective. Pricing is very reasonable.
Does the Petco Augusta location have a vet hospital?
Yes, Petco Augusta has a full-service vet hospital.
Does Petco Augusta offer vaccinations?
Yes, Petco Augusta provides vaccinations.
Does Petco Augusta offer curbside pickup?
Yes, curbside pickup is available at Petco Augusta. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Augusta Petco?
Hamster and guinea pig prices vary by location. Call your Augusta Petco at 2076222502 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Augusta sell dogs?
No, Augusta Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Augusta offer for pet health?
Petco Augusta provides full-service vet hospital care, including vaccinations and expert pet training.
Does Petco Augusta offer curbside pickup and delivery services?
Yes, Petco Augusta offers curbside pickup and same-day delivery for eligible products.
Where is Petco Augusta located and what are its hours?
Petco Augusta is located at 20 Whitten Rd Ste 6 Tpke Mall, Augusta, ME 04330-6019. The store is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Petco Augusta sell dogs or cats for purchase?
No, Petco Augusta does not sell dogs or cats. However, customers can meet adoptable pets through the Petco Love program in partnership with local animal welfare organizations.
How can I check prices and availability for small companion animals like hamsters and guinea pigs at Petco Augusta?
Prices vary by location, so you can call Petco Augusta at 207-622-2502 or visit their companion animal website for current pricing and availability.
What brands does Petco Augusta carry?
Petco Augusta features products from the Petco brand along with other premium pet supplies.
Which nearby stores and services can I visit in the Turnpike Mall area after shopping at Petco Augusta?
Nearby you can visit TJ Maxx for clothing and discounts, Bed Bath & Beyond for home products, and Hobby Lobby for arts and crafts supplies all located in the Turnpike Mall area.
Are there pet-related services near Petco Augusta that can complement my visit?
Yes, nearby you will find Vetco Vaccination Clinic offering grooming, training, and pet services, and other pet-related stores to support your pet care needs.
What dining options are available near Petco Augusta?
Nearby dining includes Texas Roadhouse for American-style steakhouse fare and Snowfox Sushi for sushi lovers, perfect for a meal before or after your visit to Petco.
Which financial and travel services are available near Petco Augusta for customer convenience?
Customers can access services like KeyBank, Western Union for money transfer, AAA travel agency, and multiple ATMs including Coinme and KeyBank ATM near Petco Augusta.