Banfield Pet Hospital® - Westminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Customers consistently praised the staff for being friendly, caring, and attentive to their pets' needs.
Service Issues
Several reviews highlighted long wait times for appointments and poor communication regarding scheduling and care.
Sales Pressure
Multiple customers expressed frustration over aggressive upselling of wellness plans during visits, detracting from the focus on pet care.
Mixed Experiences
While many customers had positive experiences, others reported dissatisfaction with the quality of veterinary care and misdiagnoses.
Wellness Plan
The wellness plan received mixed reviews; some found it beneficial, while others felt it was not worth the cost due to service issues.
CC
Crystal Caltrider
Jan 1, 2026
5.0
I just had to put my best friend(my ten year old beagle) down at banfeild a few days ago. He went there his whole life since I had him at 6 weeks. Never ever had a issue with care. Im honestly not ok, my boy had lymphoma and his quality of life suddenly got very poor after different treatments his body just was shutting down. The staff there is always amazing and so nice with the animals. He always got nervous at the vet, and they had a way to get him to calm down. I just would like to thank everyone there for the excellent care. Especially the ones that were there on the hardest day of my life. Laurie, and the vet tech Steven were so compassionate that day. The dr, I cant remember her name but they both told me things to do to help with my grief moving forward. They are all excellent. Dr mimosa I hope thats right, had to be the one to tell me about his diagnosis last month he was very caring and made sure I understood all my options. From the bottom of my broken heart, ty banfeild for all the excellent care my dog got from you all for ten years, and especially on his last day alive.
NS
nicholle shiloh
Dec 14, 2025
5.0
Love the staff!!!
MB
Michael Burnham
Nov 19, 2025
5.0
So far so good. Like the wellness plan and paying monthly to get the yearly dental and the Simparica Trio.
TR
Tonia Roche
Nov 18, 2025
5.0
Were very caring ,understanding,friendly,informative, and gentle with my baby
AJ
Anna Johnson
Nov 7, 2025
1.0
Unprofessional can’t even pick up the phone to ask me to hold before leaving me on hold for 10 minutes
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Westminster?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency veterinary care?
Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive health care services are available for pets at Banfield?
Banfield offers a range of preventive services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay for the wellness plan monthly through automatic withdrawals or credit card charges, or pay in full at enrollment to manage your pet's health care budget effectively.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits through Optimum Wellness Plans for remote care.
Is Banfield Pet Hospital located near any places I can visit before or after my appointment?
Yes, Banfield is near several places like Sally Beauty Supply for cosmetics, Norman's Hallmark Shop for gifts, and Asian Sakae and Ledo Pizza if you'd like to grab a meal after your visit.
Are there beauty salons or spas near Banfield Pet Hospital in Westminster?
Several beauty spots are nearby, including Dimensional Beauty, BS Hair & Co, Great Clips, and Martin & Mane, perfect for a quick beauty session after your pet's appointment.
Where can I access financial services or ATMs near Banfield Pet Hospital?
Nearby financial services include Coinme for currency exchange, First National Bank ATM, and Western Union for money transfers, convenient if you need such services during your visit.
Does Banfield Pet Hospital provide any virtual or online veterinary care services?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app, allowing for convenient online veterinary care.