Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Westminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
257 reviews
5 stars
205
4 stars
16
3 stars
5
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Service Delays
Several reviews mentioned long wait times for appointments and during visits, causing stress for both pets and owners.
Sales Pressure
Multiple customers expressed frustration over aggressive upselling of wellness plans during their visits.
Mixed Experiences
While some clients reported excellent care and positive experiences, others shared serious concerns about misdiagnoses and inadequate treatment.
Appointment Accessibility
Customers noted difficulties in scheduling timely appointments, often facing long wait times or cancellations.
- MBMichael Burnham5 days ago5.0So far so good. Like the wellness plan and paying monthly to get the yearly dental and the Simparica Trio.
- TRTonia Roche6 days ago5.0Were very caring ,understanding,friendly,informative, and gentle with my baby
- AJAnna JohnsonNov 7, 20251.0Unprofessional can’t even pick up the phone to ask me to hold before leaving me on hold for 10 minutes
- AMAmber MarieOct 26, 20255.0From saving my corgi when her bladder burst to managing my old dogs comfort and care, Banfield does it all. Everyone is kind, informative, and take the time to answer every one of my too too many questions to ensure my pets needs are met at all times. All our pets are on various plans with Banfield based on their specific needs. I especially love having access to a live chat for in between scares, and the easy access to the doctors that know my pets best.
- AGAnna GreenSep 26, 20252.0The receptionist was friendly enough. Once we got into the patient room with our puppy, it became a series of sales pitches for their “wellness plan”. The first assistant who came in pitched me the plan multiple times despite me verbalizing this was all too much, I would need a moment to think and process what was being offered etc. We were really only there with the goal of an exam and distemper shot however the focus was not on that but rather this plan that they were trying to upsell. The constant pressure while the vet stood and hovered while I was being pitched for the third time was very uncomfortable. I had to then bluntly ask to have a moment to ourselves to process this. The tech barely left when another tech came in and said he was informed about what’s going on and asked where our heads were. Again I explained we only came here for the exam and have been pressured to buy this plan despite asking several times to have a moment to think. I told him that we would now just be doing the exam and going on our way. We then waited so long for the vet to come in we frankly almost left. We had been waiting for the exam to start for over 45 minutes at this point. Just to START the exam. Never going back. I do not appreciated being pressured to make a serious commitment in the span of minutes, while be intensely stared at to make an immediate decision. This place is clearly all about money and that’s not who I want caring for a member of my family.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Westminster?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency veterinary care?
Banfield does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive health care services are available for pets at Banfield?
Banfield offers a range of preventive services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay for the wellness plan monthly through automatic withdrawals or credit card charges, or pay in full at enrollment to manage your pet's health care budget effectively.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits through Optimum Wellness Plans for remote care.
Is Banfield Pet Hospital located near any places I can visit before or after my appointment?
Yes, Banfield is near several places like Sally Beauty Supply for cosmetics, Norman's Hallmark Shop for gifts, and Asian Sakae and Ledo Pizza if you'd like to grab a meal after your visit.
Are there beauty salons or spas near Banfield Pet Hospital in Westminster?
Several beauty spots are nearby, including Dimensional Beauty, BS Hair & Co, Great Clips, and Martin & Mane, perfect for a quick beauty session after your pet's appointment.
Where can I access financial services or ATMs near Banfield Pet Hospital?
Nearby financial services include Coinme for currency exchange, First National Bank ATM, and Western Union for money transfers, convenient if you need such services during your visit.
Does Banfield Pet Hospital provide any virtual or online veterinary care services?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app, allowing for convenient online veterinary care.