Banfield Pet Hospital

4.5
263 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Westminster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
405 N. Center St, Westminster, MD
21157, United States

Hours

Reviews

4.4
259 reviews
5 stars
207
4 stars
16
3 stars
5
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being friendly, caring, and attentive to their pets' needs.

Service Issues

Several reviews highlighted long wait times for appointments and poor communication regarding scheduling and care.

Sales Pressure

Multiple customers expressed frustration over aggressive upselling of wellness plans during visits, detracting from the focus on pet care.

Mixed Experiences

While many customers had positive experiences, others reported dissatisfaction with the quality of veterinary care and misdiagnoses.

Wellness Plan

The wellness plan received mixed reviews; some found it beneficial, while others felt it was not worth the cost due to service issues.
  • CC
    Crystal Caltrider
    Jan 1, 2026
    5.0
    I just had to put my best friend(my ten year old beagle) down at banfeild a few days ago. He went there his whole life since I had him at 6 weeks. Never ever had a issue with care. Im honestly not ok, my boy had lymphoma and his quality of life suddenly got very poor after different treatments his body just was shutting down. The staff there is always amazing and so nice with the animals. He always got nervous at the vet, and they had a way to get him to calm down. I just would like to thank everyone there for the excellent care. Especially the ones that were there on the hardest day of my life. Laurie, and the vet tech Steven were so compassionate that day. The dr, I cant remember her name but they both told me things to do to help with my grief moving forward. They are all excellent. Dr mimosa I hope thats right, had to be the one to tell me about his diagnosis last month he was very caring and made sure I understood all my options. From the bottom of my broken heart, ty banfeild for all the excellent care my dog got from you all for ten years, and especially on his last day alive.
  • NS
    nicholle shiloh
    Dec 14, 2025
    5.0
    Love the staff!!!
  • MB
    Michael Burnham
    Nov 19, 2025
    5.0
    So far so good. Like the wellness plan and paying monthly to get the yearly dental and the Simparica Trio.
  • TR
    Tonia Roche
    Nov 18, 2025
    5.0
    Were very caring ,understanding,friendly,informative, and gentle with my baby
  • AJ
    Anna Johnson
    Nov 7, 2025
    1.0
    Unprofessional can’t even pick up the phone to ask me to hold before leaving me on hold for 10 minutes

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.