Petco

4.3
779 reviews

About

Pet StorePet supply store
Visit your Waldorf Pet Store located at 3077 Waldorf Market Pl for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3077 Waldorf Market Pl, Waldorf, MD
20603, United States

Hours

Reviews

4.3
776 reviews
5 stars
468
4 stars
159
3 stars
76
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported being understaffed, leading to long wait times and difficulty in receiving assistance.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions in the store, including animal waste and dirty aisles.

Customer Service

While some customers praised friendly and helpful staff, others experienced poor service, particularly in grooming and checkout.

Animal Care

Concerns were raised about the health and living conditions of animals in the store, with reports of malnourished pets and inadequate care.

Product Availability

Customers noted issues with stock levels, including empty shelves and items listed as in stock online but unavailable in-store.
  • RF
    ROSY FOX
    5 days ago
    5.0
    improvement from last visit but still few employees at register
  • JH
    James Hawthorne
    Nov 15, 2025
    5.0
    We got our dog groomed here after the upper Marlboro PETCO closed. They did a great Job with her bath, nails and teeth. They were very friendly in the grooming area.
  • LM
    Lawrence McEachin
    Nov 11, 2025
    5.0
    Great Services I appreciate yall supportt
  • SP
    Seth Pressel
    Nov 3, 2025
    5.0
    Absolutely stocked with options. I love this place! Some things are overpriced, but you can actually test them on your pets. I also love taking my pets here. It's a great vibe.
  • AA
    Amina
    Oct 20, 2025
    1.0
    I I went here few times and I have semi ok experience because there is usually one or two people working the entire store but I went there few days ago, looking for food for my pet lizard, and I had so much in my hand and I went to the register and there was one lady waiting in front of the register and there was nobody coming to the register. There was one more person in the floor helping another customer with the purchase so now there is more people behind me. We were like seven in the line at this point … 10 minutes later, I see one guy walking very slowly to the register no sorry no apologizing taking his sweet time having a full-blown conversation with the woman in front of me while seven of us just waiting in. I just put everything in the register and walked out because I’m not giving my money or my time to this place anymore and their pets look very malnourished. I wouldn’t even buy a pet from them or food or anything not recommended won’t go back again.

Frequently Asked Questions About Petco

Does the Petco Waldorf location have a vet hospital?

No, Petco Waldorf does not have a full-service vet hospital.

Does Petco Waldorf offer vaccinations?

Yes, Petco Waldorf provides vaccinations.