Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Waldorf provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.3
244 reviews
5 stars
108
4 stars
32
3 stars
13
2 stars
14
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and caring staff, numerous reviews highlighted poor communication, long wait times, and difficulty reaching the clinic by phone.
Care Quality
Most customers appreciated the thoroughness and compassion of the veterinarians and staff, although some expressed concerns about misdiagnoses and the quality of care during urgent situations.
Appointment Issues
A significant number of reviews mentioned long wait times for appointments, difficulty scheduling, and cancellations without proper notification.
Pricing Concerns
Several customers felt that the services were overpriced and expressed frustration over unexpected charges and upselling of unnecessary treatments.
Facility Management
Reviews indicated that the clinic appeared to be overbooked and understaffed, leading to a chaotic environment and dissatisfaction among clients.
- SKSamantha Kerns5 days ago5.0The staff was great however, I do not like the fact the vet only came in the room due to the tech not giving her the proper info that I relayed to her. Otherwise the vets do not come in and speak with you. I also did not like the fact they took my dog in the back to do the exam. That is something I think every pet owner would like to ensure all info is relayed properly.
- BRBarbara Robinson-SmithNov 13, 20253.0I was a little disappointed that the vets don't actually talk to you after treating your pets or discuss results.
- DRDelphia RichNov 13, 20255.0My baby loves the staff at Banfield and they treat him as a VIP every time he has an appointment.
- JSJimi SmithNov 8, 20251.0Took our little docksan, there had her examined $559 later. They said there's nothing wrong with her and gave her pain. Pills tried to kind of tack. The doctor to see why we're gonna give her pain fills if there's nothing wrong with her. She's still in misery. So we took her to another animal hospital in Indian Head, and they did a thorough examination of her. And her anal glands were severely swollen, they had to drain them, and her back. Tail is broken, but she was dismiss by Banfield. Animal hospital as being healthy and no problem. No broken bones, they never did an X. Ray I don't want to have a clue. How much they would have charged for that? But the Indian animal hot Hospital did a wonderful job and told us.Everything are gonna try to get people to help out.And we can't even get the doctor at banfield hospital in waldorf.To answer our calls
- CPChristina ProctorNov 5, 20255.0Love banfield, staff is great
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Waldorf offer?
Banfield Pet Hospital provides general veterinary services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, DNA testing, and end of life care.
What are the operating hours of Banfield Pet Hospital in Waldorf?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on certain holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care services but you can call during hospital hours for urgent care advice and possible referrals. For emergencies during non-hospital hours, you should contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile app. The featured message provides a direct link to schedule your visit conveniently.
What is the Optimum Wellness Plan offered at Banfield?
The Optimum Wellness Plan includes head-to-tail exams, vaccines, diagnostics, nutritional consultations, dental care, and more preventive treatments. It’s designed for annual preventive care and automatically renews yearly unless paid in full at enrollment.
Can I get veterinary care remotely through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 general pet care advice and triage support remotely via Vet Chat through the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required. They offer in-room visits, drop-off appointments, and virtual visits for Optimum Wellness Plan members.
What nearby places can I visit around Banfield Pet Hospital in Waldorf?
Nearby you can find several places such as Mattress Firm for furniture shopping, Spin Juice House and Nips Juice House for smoothies and healthy snacks, and St Peter's School if you have children attending school nearby.
Are there convenient financial services near Banfield Pet Hospital?
Yes, nearby financial services include PNC Bank, Bank of America ATM and Financial Center, Western Union for money transfers, Liberty Tax Service for tax needs, and Coinme for currency exchange.
What entertainment and fitness options are close to Banfield Pet Hospital?
Close to Banfield you can enjoy activities at Planet Fitness gym, visit Chuck E. Cheese for family fun and pizza, or indulge at America's Best Wings and Five Guys restaurants.