Petco - Closed

4.2
422 reviews

About

Pet StorePet supply store
Visit your Upper Marlboro Pet Store located at 7609 Crain Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco - Closed
7609 Crain Hwy, Upper Marlboro, MD
20772-4231, United States

Hours

Reviews

4.2
414 reviews
5 stars
242
4 stars
96
3 stars
25
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful service, others reported poor experiences with grooming staff and checkout delays.

Grooming Quality

Grooming services received significant criticism for inconsistency and poor execution, with several customers expressing dissatisfaction with the care their pets received.

Store Conditions

Customers noted issues with cleanliness and organization in the store, including reports of unsanitary conditions and difficulty navigating the aisles.

Product Availability

The store is generally well-stocked, but some customers reported issues with product availability and pricing discrepancies.

Overall Experience

While many customers enjoyed their visits and appreciated the staff, there were notable complaints about service quality and the grooming department, leading to a mixed overall impression.
  • TC
    Tanisha Clark
    Oct 28, 2025
    5.0
    Unfortunately the Upper Marlboro location has closed.
  • DD
    Dobermanowner11
    Oct 25, 2025
    4.0
    Staff is nice
  • PP
    PhoenixXFeatherz
    Oct 21, 2025
    1.0
    Closing the 25th. Good luck with check out, took 30 minutes because their computer keeps freezing.
  • CB
    Chyreece Bailey
    Oct 15, 2025
    5.0
    Sad to see this place go soon. This was my local Petco. Will miss the amazing workers!
  • JC
    Jaynell Curtiss
    Oct 13, 2025
    5.0
    I visit the Petco in Upper Marlboro and I love it. Every time I've asked for help, they've been very helpful and courteous. They always have a kind word when they see you. The only thing I missis they don't groom cats. I know my baby would love them.

Frequently Asked Questions About Petco - Closed

Does the Petco Upper Marlboro location have a vet hospital?

No, Petco Upper Marlboro does not have a full-service vet hospital.

Does Petco Upper Marlboro offer vaccinations?

Yes, Petco Upper Marlboro provides vaccinations.