Petco

Reviews

• NS

  Natalie M Shelton

  Apr 22, 2026
  1.0
  The customer service in Severna Park is terrible. First I had to wait at the register for someone to show up and when she did it was as if I was bothering her. I had two items to return that were never opened and apparently you cannot return anything past 60 days which is ridiculous for items that are not seasonal. I used to solely shop at Petco. As of today, I will never shop there again. These big box stores don’t deserve to stay in business when they don’t take care of their customers.
• LK

  L Kennedy

  Apr 14, 2026
  1.0
  The last 2 bags of dog food had worm/grain moth larvae throughout. Yuck. The most recent one had them in the outside of the bag too but I didn’t notice until I got it home. I won’t be doing that again.
• JH

  Jean Hutchinson

  Apr 7, 2026
  5.0
  I like the brand name for my pups. It has probiotics in it. I tried finding similar at. pet smart but j could not compare. They only thing I wish they had was coupons and senior day discounts
• ME

  mouhsine elmoudad

  Mar 23, 2026
  1.0
  There is a negative review about a bad customer service experience at Petco Health Center and the inability to be seen by the provider due to the five minute policy.easy to be rude but it hard to build the customer trust.
• LH

  latanya hicks

  Mar 17, 2026
  5.0
  Love th there. I always get my puppy groomed there and he loves it. Thanks girls