Petco

4.1
1034 reviews

About

Pet StorePet supply store
Visit your Rockville Pet Store located at 1507 Rockville Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1507 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

4.1
1,030 reviews
5 stars
561
4 stars
222
3 stars
104
2 stars
48
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rude or unhelpful employees, particularly in the grooming and checkout areas.

Product Availability

Customers appreciated the wide selection of products, but there were frequent mentions of empty shelves and difficulty finding specific items.

Store Condition

The store was often described as messy and disorganized, with some customers noting cleanliness issues and a lack of shopping carts.

Grooming Services

Grooming experiences were mixed, with some customers praising specific groomers while others reported poor service and mishaps.

Staff Knowledge

Several reviews highlighted knowledgeable staff, particularly in the aquatics department, but there were also mentions of staff being unavailable or unhelpful.
  • RA
    Rickey Anderson
    4 days ago
    5.0
    Very professional staff store is very clean and well stock..
  • AM
    A. Makela
    6 days ago
    5.0
    Great pet store that is clean and well organized and sells a variety of products for various pets. The cashier's are kind a competent.
  • JW
    Jing Wu
    Nov 9, 2025
    5.0
    The sales associates are extremely friendly and helpful. It was such a great experience getting the supplies for my cats from Petco!
  • GK
    Gaelle Kolb
    Oct 30, 2025
    5.0
    We are always stocked up with all my needs.
  • BM
    Britney Moore
    Oct 15, 2025
    5.0
    My son Simba’s birthday was a little under two months ago and I received perfect service. I truly wish I remembered the name of the gentleman that assisted me but he provided me with toy suggestions, listened to what Simba enjoyed playing with and recommended a toy set that my baby won’t let go of. Truly a lifesaver and I would recommend this Petco to anyone who loves their fur/scale baby

Frequently Asked Questions About Petco

Does the Petco Rockville location have a vet hospital?

No, Petco Rockville does not have a full-service vet hospital.

Does Petco Rockville offer vaccinations?

Yes, Petco Rockville provides vaccinations.