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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
At Banfield Pet Hospital, we’re proud to serve the tail-wagging dogs and playful cats in the Rockville area. Our general practice veterinary clinic offers petcare services ranging from vaccinations to microchipping. Your furry friend’s well-being is important to us, which is why we can provide advice for general nutrition and skin and coat care.
Head on over to Banfield Pet Hospital on Darnestown Road in Travilah Square Shopping Center where you’ll find our veterinary team that’s dedicated to helping you. Located in Northwest Rockville near Travilah Road, our clinic is prepared to provide advice and resources for you and your pet.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.6
138 reviews
5 stars
85
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- RSRiver Sophiel5 days ago1.0FRAUD ALERT. If you see it say anywhere, that the first visit is free…… it is a Lie. The first visit is how they sign you up for a $900+ plan, $170-200 on the spot with reoccurring payments you “can’t cancel” without being charged “for the services used”. But $500 is charged up in things you never asked for in the very first “free” visit. Nice people, but not so great/honest marketing or business practices. Update 4 weeks later: I reached out via email, as requested here. The response was: so sorry, call the store. I spoke with Banfield billing as well as the store manger. And she very rudely informed me, for the first time, when their vet insisted I select a “plan” to lower the up front cost of my 6lb dog’s necessary vaccines………apparently my agreement to a plan meant they would also add a bunch of unnecessary things to the bill too. This experience has been absolutely awful, the ultimate bait and switch. Now my dog still has vaccines he needs weeks later, that I have to pay for out of pocket somewhere else because even for all I’ve already paid those still aren’t covered AND I still have to pay this wicked corporate company an additional $300 just to cancel the plan. (If I don’t, the total would be nearly $1000 over the next year). And despite making it clear that they charged me for things I did not ask for, they refuse to alter the $500 charged up in one visit. Zero customer service, just, pushing me to keep the plan. To be clear, the care my dog actually needed could have been just $150-200 at a local vaccine clinic. Not $500+. Christmas, while healing from major surgery, might be light for my family this year thanks to this FRAUDULENT company! I am sharing so hopefully others can learn about their unacceptable practices, before it’s too late.
- JYJC YeeNov 5, 20251.0I asked for a simple cert of rabies but they never sent the document. Called 3 times and was ignored. In the past few years, the wellness plan includes a membership fee without informing me. The tech always push for extra services and extra medication. A few times, I left with a 300 - 400.00 bill. There was another time, I requested an appt for my dog's comprehesive exam and Daniel answered the phone said its not required. Since I paid of the plan, I scheduled the exam on their website. Def will not be renewing my wellness plan and opt for other options.
- SWSonya WilcoxOct 16, 20255.0I just started visiting Banfield for my now ESA fur baby, and love the affordable services. I'm greeted with smiles and my fur baby isn't afraid each time we have an appointment. The staff along with Dr. Pollard are friendly and show compassion and love to my senior fur baby. They also answer any questions and concerns on the health of my small companion support doggy.
- JAJoe AsieduAug 30, 20255.0I took one of our cats here and Dr. Pollard and Hannah were amazing. They took great care of our cat and were obviously very competent, knowledgeable, and professional. The ladies at the front desk were very friendly as well. We will be back!
- MRMasoud RostamiAug 17, 20251.0My dog has a broken leg and Banfield has been changing his bandage weekly. Each time it costs around $350. The problem is the bandage is often applied too loosely and comes off within hours. When I raised the concern, they did not accept responsibility for the improper bandage work and instead charged me another $350 for a repeat bandage change and anesthesia. This has been extremely frustrating and expensive, and I feel the quality of care has not matched the cost.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Rockville offer?
Banfield Pet Hospital provides a wide range of veterinary services including vaccinations, microchipping, preventive care treatments, dental care, parasite control, nutrition counseling, spay/neuter procedures, end of life care, and DNA testing.
Do I need an appointment to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for all visits to ensure proper care and scheduling.
What are the hospital hours for Banfield Pet Hospital in Rockville?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 4:00 PM. It is closed on certain holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I access veterinary care remotely through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app for 24/7 remote general pet care advice and triage support from a veterinarian.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, dental care, and other preventive treatments. It automatically renews annually unless paid in full at enrollment.
Where is Banfield Pet Hospital located in Rockville?
Banfield Pet Hospital is located at 10066 Darnestown Rd in the Travilah Square Shopping Center area of Rockville, MD 20850, USA.
Are there any nearby places to visit before or after my appointment at Banfield Pet Hospital?
Yes, near Banfield Pet Hospital are several dining options including Flower Child, a vegan restaurant; sweetFrog, an ice cream shop; and Cafe Rio Fresh Modern Mexican for Mexican cuisine. These can be great spots to visit before or after your pet’s appointment.
How can nearby places like ATI Physical Therapy and Bikram Yoga Rockville be useful during my visit to Banfield Pet Hospital?
If you're accompanying your pet, nearby facilities such as ATI Physical Therapy offer physical, occupational, and speech therapy services, and Bikram Yoga Rockville provides yoga classes. These options can help you relax or attend to your own health needs while your pet is being cared for.
Are there convenient stores or services near Banfield Pet Hospital to make my visit easier?
Yes, nearby you will find convenience stores like 7-Eleven and services like Milestone Cleaners for dry cleaning, as well as Western Union for financial services, making errands easy to combine with your pet’s visit.