Banfield Pet Hospital

3.7
140 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
At Banfield Pet Hospital, we’re proud to serve the tail-wagging dogs and playful cats in the Rockville area. Our general practice veterinary clinic offers petcare services ranging from vaccinations to microchipping. Your furry friend’s well-being is important to us, which is why we can provide advice for general nutrition and skin and coat care. Head on over to Banfield Pet Hospital on Darnestown Road in Travilah Square Shopping Center where you’ll find our veterinary team that’s dedicated to helping you. Located in Northwest Rockville near Travilah Road, our clinic is prepared to provide advice and resources for you and your pet.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
10066 Darnestown Rd, Rockville, MD
20850, United States

Hours

Reviews

3.7
139 reviews
5 stars
86
4 stars
5
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3
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4
1 star
41
  • SD
    Sam Dey
    Jan 6, 2026
    3.0
    Sometimes the front desk staff is not well trained to deal with customer questions. Needs attention.
  • SM
    Sierra Marino
    Jan 5, 2026
    5.0
    My experience at Banfield has been amazing, whenever I need to make an appointment for my dog they are always able to fit me within a day, if not same day. I highly recommend the last receptionist I spoke to, Carla, she was polite and extremely nice when helping me fix an issue with my plan. The staff overall was friendly and welcoming despite my dog being a little nervous.
  • JY
    JC Yee
    Nov 5, 2025
    1.0
    I asked for a simple cert of rabies but they never sent the document. Called 3 times and was ignored. In the past few years, the wellness plan includes a membership fee without informing me. The tech always push for extra services and extra medication. A few times, I left with a 300 - 400.00 bill. There was another time, I requested an appt for my dog's comprehesive exam and Daniel answered the phone said its not required. Since I paid of the plan, I scheduled the exam on their website. Def will not be renewing my wellness plan and opt for other options.
  • SW
    Sonya Wilcox
    Oct 16, 2025
    5.0
    I just started visiting Banfield for my now ESA fur baby, and love the affordable services. I'm greeted with smiles and my fur baby isn't afraid each time we have an appointment. The staff along with Dr. Pollard are friendly and show compassion and love to my senior fur baby. They also answer any questions and concerns on the health of my small companion support doggy.
  • JA
    Joe Asiedu
    Aug 30, 2025
    5.0
    I took one of our cats here and Dr. Pollard and Hannah were amazing. They took great care of our cat and were obviously very competent, knowledgeable, and professional. The ladies at the front desk were very friendly as well. We will be back!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.