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Petco

4.2
(759 reviews)

Business Details

(410) 444-4345

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Parkville. Visit your local Petco at 7615 Harford Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Parkville Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7615 Harford Rd, Parkville, MD
21234-6401, United States

Hours

Reviews

4.2
759 reviews
5 stars
454
4 stars
153
3 stars
83
2 stars
14
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and helpful, there were several complaints about understaffing and unhelpful employees, particularly in urgent situations.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.

Customer Service

Customer service experiences varied widely, with some customers reporting excellent service while others encountered rude or unhelpful staff.

Product Availability

Customers appreciated the variety of products available, although some expressed concerns about pricing and stock issues.
  • KH
    Kathryn Huggler
    2 days ago
    5.0
    Staff is great
  • SN
    Shirley Naylor
    Feb 16, 2026
    3.0
    I went there this morning. The store was really clean but the employee that I asked for assistance wasn't very nice.
  • ED
    Elizabeth Delvisco
    Jan 5, 2026
    5.0
    Customer service was great!
  • AM
    Adrianna Merrell
    Dec 30, 2025
    1.0
    If I could give 0 stars, I would. These poor animals, the poorer conditions, and the workers habits need to stop being overlooked. I came in there last month, a college worker helped me out on some information on the hamsters and mice. Everything was clean, organized, and he was so very kind and helpful. I genuinely have no idea what happened. I came in today, and not a worker in sight. I just needed one small filter cartridge for my fish tank and thats it. The shelves were completely empty, spiderwebs everywhere, and lots of mysterious drinks on the counters. Whatever. I go over to look at the fish, since I soon would like to start another tank. All of the poor salt water fish tanks were DISGUSTING. Red spills, other mysterious spills, and dead fish scattered everywhere in the tank. I caught the ONE SINGLE WORKER that was there, about the snails, and he had no idea about anything I was asking. Than he soon left mid conversation to check out another costumer, because again, he was the ONLY worker in the whole store. "Now Hiring" is bs. I know plenty of people that have applied there WITH EXPERIENCE and have not gotten anything back. Obviously it does not matter if they have experience or not, since the workers have NO CLUE what they are doing. This is truly disappointing, coming from a true animal lover.
  • KL
    Kyla Little
    Dec 19, 2025
    1.0
    I got off work late this evening and stopped at this Petco only because I wouldn’t make it to my usual PetSmart, which has better prices and customer service, before closing. While grabbing the one item I came in for, I was approached by an employee who told me they couldn’t ring me up due to register issues. However, she then checked out the customer ahead of me and immediately closed the register, leaving me unable to make my purchase. As a result, my three cats went without food for the evening, which was extremely disappointing. Needless to say, I won’t be back. If I could give zero stars I would.

Frequently Asked Questions About Petco

Does the Petco Parkville location have a vet hospital?

No, Petco Parkville does not have a full-service vet hospital.

Does Petco Parkville offer vaccinations?

Yes, Petco Parkville provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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