Petco

4.2
745 reviews

About

Pet StorePet supply store
Visit your Parkville Pet Store located at 7615 Harford Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7615 Harford Rd, Parkville, MD
21234-6401, United States

Hours

Reviews

4.2
728 reviews
5 stars
430
4 stars
151
3 stars
81
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, there are notable complaints about rude interactions and poor service from management.

Training Services

Dog training services received mixed reviews, with some customers praising trainers like Betsy, while others reported negative experiences.

Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciate the variety of products available, but some express frustration over stock issues and pricing concerns.

Grooming Services

Grooming services have received both praise for quality and complaints regarding specific staff interactions and scheduling issues.
  • JC
    Jaime Cummings
    Nov 14, 2025
    5.0
    They always have the products we use for all our animals, and the staff is always super helpful and nice to us.
  • CC
    Channing Quinn Carter
    Nov 11, 2025
    5.0
    Friendly, helpful staff; nice selection of products.
  • JH
    Joann Heil
    Nov 7, 2025
    5.0
    The gentleman at the cash register was new and he was very patient and friendly waiting for me to pull up on my phone vital rewards coupon
  • SW
    Sonia Wolfe
    Oct 31, 2025
    5.0
    We brought our puppy, Ranger, in for training. We, including Ranger, were amazed at the dog training services provided by Betsy! She is fantastic with Ranger and he has done so well with his training. We recommend Betsy for training to every dog owner we meet. So glad that our local Petco has someone as knowledgeable and compassionate about dogs as Betsy. We look forward to bringing Ranger back to Petco, not only to buy new toys, but to see Betsy again. Thanks for having such a devoted dog lover as your trainer.
  • AK
    Athenia Kirk
    Oct 23, 2025
    1.0
    It was not a very good experience. I've been shopping at this location for sometime and never had a problem. The customer service is usually awesome. I placed an order for delivery and it was sent to the wrong address, an address that I had never used. I contacted the store to resolve the issue and the associate was very rude and even hung the phone up me when I asked for his name

Frequently Asked Questions About Petco

Does the Petco Parkville location have a vet hospital?

No, Petco Parkville does not have a full-service vet hospital.

Does Petco Parkville offer vaccinations?

Yes, Petco Parkville provides vaccinations.