Visit your Owings Mills Pet Store located at 10383 Reisterstown Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Grooming Issues
Several customers expressed dissatisfaction with grooming services, citing poor communication and unsatisfactory results.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted unpleasant odors upon entry.
Product Availability
Customers appreciate the variety of products available, but some experienced issues with stock levels and online order fulfillment.
Staff Knowledge
While some staff members are praised for their knowledge and helpfulness, others were criticized for lacking product knowledge and customer service skills.
KK
Ki Ki
Jan 6, 2026
5.0
Staff is always very helpful, knowledgeable and friendly
PR
Parrish Rich
Jan 2, 2026
5.0
I stopped in to get some puppy milk replacement for my puppies and couldn’t find it anywhere. Tierra (one of the store associates) helped me find it in less than 2 seconds. She gave me excellent customer service and was a tremendous help!
AS
Alexis Santos
Dec 26, 2025
5.0
Es un buen lugar para tus mascotas, y muy buena atención.
SC
Spiritual Cipher
Dec 13, 2025
5.0
So happy they sell live feeder mice and located close by!
IM
Icey Mama
Dec 9, 2025
2.0
Customer service is horrible by most of the employees especially the supervisor short black guy seems like he would rather be somewhere else. I have seen a few new faces who have helped me and were very polite. Twice Ive had to return items and the cashier took it upon his self to determine my refund instead of asking me what I would prefer. Location could be a 5 star if it didn’t smell bad as soon as you walk in and if some of the employees showed better customer service.
Does the Petco Owings Mills location have a vet hospital?
Yes, Petco Owings Mills has a full-service vet hospital.
Does Petco Owings Mills offer vaccinations?
Yes, Petco Owings Mills provides vaccinations.
Does Petco Owings Mills offer curbside pickup?
Yes, curbside pickup is available at Petco Owings Mills. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Owings Mills Petco?
Hamster and guinea pig prices vary by location. Call your Owings Mills Petco at 4105819888 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Owings Mills sell dogs?
No, Owings Mills Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Owings Mills?
Petco is located at 10383 Reisterstown Rd, Owings Mills, MD 21117.
What are the operating hours of Petco Owings Mills?
Petco Owings Mills is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sunday.
Does Petco Owings Mills offer veterinary services?
Yes, Petco Owings Mills has a full-service vet hospital and provides vaccinations.
Can I pick up my Petco orders curbside at the Owings Mills location?
Yes, curbside pickup is available at Petco Owings Mills for eligible products.
Does Petco Owings Mills sell dogs or cats?
No, Petco Owings Mills does not sell dogs or cats but collaborates with local animal welfare organizations for adoption events.
What pet supplies and services can I find at Petco Owings Mills?
You can find premium pet foods, grooming services, expert training, and vaccination services at Petco Owings Mills.
Are there any veterinary clinics near Petco Owings Mills?
Yes, Vetco Vaccination Clinic is nearby, providing additional veterinary services for your pets.
What other shopping options are near Petco Owings Mills?
Nearby shopping centers like Garrison Forest Plaza and Owings Mills Square offer a variety of stores and services for your convenience before or after visiting Petco.
Are there places to eat near Petco Owings Mills?
Yes, there are several nearby dining options including Firehouse Subs, Buffalo Wild Wings, Aji Sushi Japanese Steak & Sushi Bar, and Miski Peruvian Charbroiled Chicken.
How can nearby businesses like Party City and JOANN Fabric and Craft Stores complement a visit to Petco?
After shopping for your pet’s needs at Petco, you can visit Party City for party supplies or JOANN Fabric and Craft Stores for arts and crafts materials, making it convenient to combine errands in one area.