Business Details
About
Pet StorePet supply store
Visit your Owings Mills Pet Store located at 10383 Reisterstown Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
797 reviews
5 stars
456
4 stars
176
3 stars
85
2 stars
27
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Grooming Issues
Several customers reported dissatisfaction with grooming services, including poor execution and lack of communication regarding services.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of pet products available, although there are complaints about the quality and expiration dates of some items.
Staff Knowledge
While some staff members are recognized for their knowledge and helpfulness, others are criticized for lacking product knowledge and customer service skills.
- KOKathleen Ostrowski3 days ago5.0Adele was helpful and professional. She is always willing to assist me and guide me to appropriate products for Troy. The store is clean and well organized.
- AGAllene GutinNov 8, 20252.0Really obnoxious youngster at the cash register. This will keep me from returning. His name was Kaleb. So rude
- SPStan PNov 5, 20255.0great customer service
- LCLouis CristofaroNov 2, 20252.0The manager at this location a very impersonal, the workers are nice but the person in charge is terrible to deal with.
- TTTammyOct 10, 20251.0If I could rate this location, it would be a negative 10 (-10), primarily on customer service. My husband and I visited this location around 7 p.m. 10/09. There was a young clerk by the name Kaleb that was very nonchalant and appeared very irritated when I had him to price check an item. During the close out, he basically should have just threw the receipts to customers. Dont' worry, I will not be back. It is the customers that keeps this place open, NOT THE EMPLOYEES. MY MONEY SPENDS WELL AND THERE ARE TOO MANY MERCHANTS FOR THIS SERVICE. GOOD RIDDANCE!!!
Frequently Asked Questions About Petco
Does the Petco Owings Mills location have a vet hospital?
Yes, Petco Owings Mills has a full-service vet hospital.
Does Petco Owings Mills offer vaccinations?
Yes, Petco Owings Mills provides vaccinations.
Does Petco Owings Mills offer curbside pickup?
Yes, curbside pickup is available at Petco Owings Mills. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Owings Mills Petco?
Hamster and guinea pig prices vary by location. Call your Owings Mills Petco at 4105819888 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Owings Mills sell dogs?
No, Owings Mills Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Owings Mills?
Petco is located at 10383 Reisterstown Rd, Owings Mills, MD 21117.
What are the operating hours of Petco Owings Mills?
Petco Owings Mills is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sunday.
Does Petco Owings Mills offer veterinary services?
Yes, Petco Owings Mills has a full-service vet hospital and provides vaccinations.
Can I pick up my Petco orders curbside at the Owings Mills location?
Yes, curbside pickup is available at Petco Owings Mills for eligible products.
Does Petco Owings Mills sell dogs or cats?
No, Petco Owings Mills does not sell dogs or cats but collaborates with local animal welfare organizations for adoption events.
What pet supplies and services can I find at Petco Owings Mills?
You can find premium pet foods, grooming services, expert training, and vaccination services at Petco Owings Mills.
Are there any veterinary clinics near Petco Owings Mills?
Yes, Vetco Vaccination Clinic is nearby, providing additional veterinary services for your pets.
What other shopping options are near Petco Owings Mills?
Nearby shopping centers like Garrison Forest Plaza and Owings Mills Square offer a variety of stores and services for your convenience before or after visiting Petco.
Are there places to eat near Petco Owings Mills?
Yes, there are several nearby dining options including Firehouse Subs, Buffalo Wild Wings, Aji Sushi Japanese Steak & Sushi Bar, and Miski Peruvian Charbroiled Chicken.
How can nearby businesses like Party City and JOANN Fabric and Craft Stores complement a visit to Petco?
After shopping for your pet’s needs at Petco, you can visit Party City for party supplies or JOANN Fabric and Craft Stores for arts and crafts materials, making it convenient to combine errands in one area.