Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Great staff! Great service! From courtesy on the phone to check in reception to doctors and techs to check out and follow up! My furry panthers (Kobe & Kwame) say Thanks to all of you for all you do😉
AA
Ali and Afshan
Apr 8, 2026
5.0
Outstanding service and friendly medical staff team!
LR
Lauretta Ruppert
Jan 26, 2026
1.0
The communication and customer service at this location is ROUGH. I’ve left multiple voicemails asking for assistance to get my dogs vaccine records to apply for an apartment and it’s been over a week with no call back (this was before the snow storm). The customer service is not only poor in communication but not nice or welcoming in the least. Sadly I’m counting down the days to change vets.
RD
Rachel Daugherty
Aug 25, 2022
5.0
Amazing staff and doctors! Always very kind and responsive.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered at Banfield Pet Hospital in Olney?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. During non-hospital hours, contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews annually and offers discounts on treatment but is not insurance.
What are Banfield Pet Hospital's hours of operation?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 5:00 PM. It is closed on several holidays such as Christmas and New Year's Day.
Can I get veterinary advice online from Banfield?
Yes, Optimum Wellness Plan clients can access Vet Chat™, a 24/7 remote pet care advice and triage support service available via the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or app. They offer in-room, drop-off, and virtual visits for Optimum Wellness Plan clients.
What nearby places can I visit after a pet appointment at Banfield Pet Hospital?
After your pet's appointment, you can visit nearby places like Cold Stone Creamery for ice cream, Pho and Grill for Vietnamese cuisine, or The Little Gym of Olney for children's activities.
Are there dining options near Banfield Pet Hospital in Olney?
Yes, nearby dining options include Cheeburger Cheeburger for burgers, IHOP for breakfast and brunch, and Sakura Japanese Steak and Seafood House for Japanese cuisine.
What stores are near Banfield Pet Hospital for shopping needs?
Nearby shopping includes Olney Village Center for general retail, Carpet & Vacuum Expo for home goods, and GNC for vitamins and supplements.
Is Banfield Pet Hospital accessible and welcoming to all clients?
Yes, the hospital has wheelchair accessible restrooms, welcomes LGBTQ individuals, and requires appointments to ensure quality service.
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