Business Details
About
Pet StorePet supply store
Visit your North East Pet Store located at 97 North East Plaza for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
805 reviews
5 stars
470
4 stars
175
3 stars
83
2 stars
26
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from specific employees.
Grooming Quality
Grooming experiences varied significantly; some customers were very satisfied with the grooming services, particularly praising specific groomers, while others had negative experiences with staff and service quality.
Animal Care
Concerns were raised about the care of live animals in the store, with multiple reports of inappropriate living conditions for reptiles and fish, leading to disappointment among customers.
Store Cleanliness
Many customers noted that the store was clean and well-organized, contributing positively to their shopping experience.
Product Availability
Customers appreciated the variety of products available, although some expressed frustration over the pricing compared to competitors and occasional stock issues.
- JSJustin SchmuckNov 11, 20253.0Its okay. I get my dog food here. Just wish they would stop asking everytime you check out if you want to donate to multiple animal related places. No I DO NOT!
- APAmy PollackNov 4, 20254.0Friendly people, love a store my pup can go but I think prices are a bit high.
- JPJames F PetersonOct 5, 20255.0It was fantastic I got what I needed !!!
- JPJill PattersonSep 21, 20255.0I called the store before I drove there to make sure they had the item I needed. The staff confirmed they had the item in stock and said he would take the item to the register, so it would be right there when I arrived. Then I asked about the price because on their website it showed the item $11 cheaper if I ordered online. He informed me that the store would match the price at the register, which they did. All in all a very pleasant experience and will be coming back. Thank you.
- LLLivAug 30, 20251.0I bought a bulb from Petco less than 2 weeks ago and it already stopped working. I have the exact day and time of purchase, but the store refused to look it up in their system and wouldn’t do an exchange. Very disappointing customer service.
Frequently Asked Questions About Petco
Does the Petco North East location have a vet hospital?
No, Petco North East does not have a full-service vet hospital.
Does Petco North East offer vaccinations?
Yes, Petco North East provides vaccinations.
Does Petco North East offer curbside pickup?
Yes, curbside pickup is available at Petco North East. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at North East Petco?
Hamster and guinea pig prices vary by location. Call your North East Petco at 4102872895 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco North East sell dogs?
No, North East Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco North East offer for pet health?
Petco North East provides vaccinations and expert training for pets but does not have a full-service vet hospital.
Does Petco North East offer curbside pickup?
Yes, curbside pickup is available for eligible products at Petco North East.
Are dogs and cats sold at Petco North East?
No, Petco North East does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at this location.
What are the store hours for Petco North East?
Petco North East is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 9:00 AM to 7:00 PM.
Where is Petco North East located?
Petco North East is located at 97 NE Plaza, North East, MD 21901.
Does Petco North East offer same-day delivery?
Yes, same-day delivery service is available at Petco North East.
How can I book grooming services at Petco North East?
You can reserve grooming services online via the Petco grooming reservation page for the North East location.
Is Petco North East wheelchair accessible?
Yes, Petco North East offers wheelchair accessible entrance, parking, and restrooms.
What nearby pharmacy options are available near Petco North East?
Nearby pharmacies include Rite Aid and Walmart Pharmacy, convenient for picking up prescriptions before or after your visit to Petco.
What dining options are available near Petco North East?
Nearby dining options include Little Caesars Pizza, Frank's Pizza, Tokyo Sushi, Mr Pho Vietnamese Noodle House, and Empire Restaurant for a variety of meal choices.
Are there any nearby urgent care or medical centers?
Yes, ExpressCare Urgent Care Centers and ChristianaCare GoHealth Urgent Care are close to Petco North East for urgent medical needs.