Noah's Ark Veterinary & Boarding Resort

4.4
386 reviews

About

VeterinarianKennelPet Day CarePet Groomer
Noah's Ark Veterinary & Boarding Resort provides veterinary services, boarding, day care, and grooming to the Millersville, MD area.

Location

Noah's Ark Veterinary & Boarding Resort
8074 Veterans Hwy., Millersville, MD
21108, United States

Hours

Reviews

4.4
386 reviews
5 stars
297
4 stars
31
3 stars
14
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.

Service Issues

Several reviews highlighted issues with service delivery, including forgotten services, lack of communication, and unaddressed complaints.

Pricing Concerns

Customers expressed dissatisfaction with high prices for services and unexpected charges, leading to feelings of being misled.

Facility Conditions

Some reviews mentioned concerns about the cleanliness and safety of the facility, particularly regarding boarding and daycare.

Mixed Experiences

While many customers had positive experiences, there were significant negative reviews regarding care and communication that impacted overall trust.
  • JR
    Jesse Rader
    Jan 3, 2026
    2.0
    Two stars: here’s why The good: we have seen at least 3 different vets here. They have all had good bedside manner and listened to my concerns. The techs and front desk staff are friendly. They generally can get you an appt next day. The bad: 1. My pet has been seen here within the past 6 months. I called to get a simple flea and tick med refill. We are up to date on the heart worm testing that had been performed here. The receptionist told me I could not get the med filled because it is state law to be up to date on rabies vaccination to get flea and tick medicines prescribed. My pet did not have a rabies vaccine on file at the first visit, when they prescribed me a 6 month dose. They did not tell me at the time that a stipulation to refill would be to have proof of rabies vaccine. Poor communication to me, and gave me misinformation because it is not State law, but instead their individual policy for this company that they must have proof of rabies to prescribe anything else to you. I appreciate that the medical director did call me back same day and listened to my concerns. They filled the med as a one off, but it was very disheartening to have to jump through hoops to get a preventative care medicine that other vets would readily give because all that is actually required by law is a valid vet-client relationship which, for most vets, means they have examined your pet within the past year. 2. We had cytology sent away for my dogs lump. The vet called to discuss the results and said that not enough sample had been collected, but she was confident it was a lipoma. This seemed to be an error in collecting the sample, but when discussing with the medical director it was told to me that this was another miscommunication. It was actually deemed a lipoma per the lab. 3. We brought our 4 month old, 4 pound kitten is for pre-surgical labs for her spay. They said she was too unruly and gave us meds to make her calmer. We came back with her medicated and they were still unable to get a blood sample. This is not a feral cat, she is a well domesticated cat we have bottle fed since 4 weeks old. The vet that performed her spay was able to get bloodwork without pre-meds. Unfortunately too much “bad” outweigh the “good” for us to return here.
  • KT
    Kenny Tran
    Jan 3, 2026
    5.0
    Best veterinary clinic ever! We just move in the area but my corgi already loves all the employees there and they take care of my dog with patience, kindness, and affection!
  • ER
    Eve Rice
    Nov 24, 2025
    5.0
    We have been using Noah’s Ark Veterinary for over a decade. We love them because they are professional and kind. The staff genuinely seems to love our dogs and listens well to the human members of the family.
  • LG
    L Gottman
    Oct 7, 2025
    5.0
    My four legged kid is always well cared for whether it is boarding or grooming. I know my dog is loved and cared for when I drop her off at Noah's Ark.
  • RB
    Rina Brown
    Oct 1, 2025
    1.0
    I brought our dog to Noah's Ark for a full grooming. When we got home I noticed the hair in her ears wasn't pulled. I called and they said they couldn't do it because they had plumbing issues and not enough time and to come in the next day at 2pm.(my dog was there for grooming from 7:30am to 3pm...) They charged me $150 which was $57 more than the $93 they quoted us on the phone. No one could tell me why we were charged more. It certainly was not on the receipt. I should not have paid them. My dog became very anxious and was dragging her haunches to the ground when she realized she had to go back into the grooming room for ear pulling. Not a good sign. Meanwhile, I was told I would have to pay an additional $25 for the ear pulling (which per their website is supposed to be included in the full grooming). We left. This business is not transparent with costs or services. As a side note, I did send this business an email before posting this review with ample time to respond and never heard back from them. It's all about the money, not your pet.

Frequently Asked Questions About Noah's Ark Veterinary & Boarding Resort

What services do you offer?

Our facility provides comprehensive veterinary care, grooming services, boarding accommodations, and daycare options, all conveniently located under one roof.

What vaccines are required for boarding, daycare, or grooming?

For the well-being of all animals, we require core vaccinations to be current for pets utilizing our resort services. Specific vaccination requirements can be found on our boarding, daycare, and grooming web pages. Alternatively, you may contact us directly for personalized information regarding your pet's visit requirements.