Petco

4.2
637 reviews

About

Pet StorePet supply store
Visit your Lutherville Pet Store located at 1719 York Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1719 York Rd, Lutherville, MD
21093, United States

Hours

Reviews

4.2
625 reviews
5 stars
360
4 stars
136
3 stars
55
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unhelpful.

Store Cleanliness

Several reviews highlight cleanliness issues, including reports of roaches and expired products, contrasting with some mentions of a clean and organized store.

Grooming Services

Grooming experiences vary widely; some customers are satisfied with the grooming quality, while others report poor handling and high prices.

Product Availability

Customers appreciate the variety of products available, but some express frustration over stock issues and expired items.

Staff Knowledge

While many customers commend the knowledgeable staff, there are instances of employees displaying poor attitudes or lack of assistance.
  • BB
    Barbara Berger
    Nov 16, 2025
    1.0
    Brought home dry dog food that had bugs and thick cob webs in it. It was too much hassle to drive back to Petco!! But I will never return!
  • PK
    Pat K
    Nov 11, 2025
    4.0
    Good place to get anything that you may need for you aquarium, dog, cat or pets. My dogs love their treat bar, where you can get different types of biscuits. I also bought plants for my aquarium for a good price.
  • BW
    Bryan Ward
    Nov 4, 2025
    5.0
    Great store and friendly staff
  • CC
    Cindy Crawley
    Nov 2, 2025
    5.0
    Easy parking. Well stocked shelves. Helpful informative staff.
  • AS
    Amanda Starr
    Oct 22, 2025
    1.0
    Went in today looking to buy a fish for my son. We stood in aquatics for at least 15 minutes and no one ever came back to help us. Eventually we walked to the front to ask for help, I believe her name was Lily - she was incredibly rude and condescending to me and my mom. While what she was explaining made sense to us it was her delivery that was terrible! I wouldn’t recommend anyone to shop at this store if this is how they treat their costumers!

Frequently Asked Questions About Petco

Does the Petco Lutherville location have a vet hospital?

No, Petco Lutherville does not have a full-service vet hospital.

Does Petco Lutherville offer vaccinations?

Yes, Petco Lutherville provides vaccinations.