Banfield Pet Hospital

4.3
167 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Timonium provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
57 W Aylesbury Rd, Lutherville, MD
21093, United States

Hours

Reviews

4.2
166 reviews
5 stars
119
4 stars
17
3 stars
4
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being kind, caring, and attentive to their pets' needs.

Communication Issues

Several reviews highlighted problems with communication, including difficulty reaching staff and lack of follow-up on appointments.

Service Quality

While many customers reported positive experiences, some expressed dissatisfaction with the quality of care and organization during visits.

Pricing Concerns

A number of reviews mentioned high costs and unclear pricing for services, leading to frustration among customers.

Emergency Response

Some customers reported delays in emergency care and scheduling conflicts that negatively impacted their experiences.
  • LM
    Lisa Marcellino
    Oct 8, 2025
    5.0
    Dr. Borrison is amazing and so caring towards our cat Marble. The staff at the Timonium Banfield location is always helpful, kind, and efficient.
  • LT
    Lauren Torres
    Sep 24, 2025
    5.0
    All the groomers that have taken care of my pup have been completely wonderful! So kind and caring and sensitive to my nervous pup’s fear if the driers. Im so grateful to them!
  • LJ
    Laquesha Jenkins
    Sep 15, 2025
    5.0
    Great service, fast and an awesome knowledgeable staff.
  • MS
    Michelle Spinner
    Sep 15, 2025
    5.0
    I love this location! As a Cane Corso owner my love bug has been treated fairly every visit. I live 30 minutes away and I will drive to this location for her to feel loved and get the best treatment.
  • BV
    Birsen Varisli
    Sep 9, 2025
    5.0
    Thank you for performing so well that life-saving surgery on Arlita. She's happy again now 😸

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.