Brand Certified
Perfect Pet Resort
4.9(1195 reviews)
Certified by Perfect Pet Resort • Mar 01, 2026
Business Details
840 West Bay Front Road, Lothian, MD
20711, United States
Certified by Perfect Pet Resort • Mar 01, 2026
(410) 741-0000
Certified by Perfect Pet Resort • Mar 01, 2026
https://perfectpetresort.com/
Certified by Perfect Pet Resort • Mar 01, 2026
About
Certified by Perfect Pet Resort • Mar 01, 2026
Pet Boarding ServicePet ServicesPet Day CareDog TrainerPet GroomerKennel
At Perfect Pet Resort, we pair an attentive and professional staff with safe, resort-like surroundings to create true happiness for pets and their people. Here, furry friends find a caring team who loves to interact with them, treating them to structured days filled with plenty of healthy exercise and rest.
Location
Certified by Perfect Pet Resort • Mar 01, 2026
Hours
Certified by Perfect Pet Resort • Mar 01, 2026
Reviews
4.9
1,195 reviews
5 stars
1,145
4 stars
38
3 stars4
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
Customers consistently praised the staff for being friendly, attentive, and knowledgeable, providing excellent care for their pets.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive experience for both pets and their owners.
Pet Happiness
Many reviews highlighted that pets returned home happy and well-cared for, indicating a high level of satisfaction with the services provided.
Communication
Customers appreciated the regular updates and report cards about their pets' activities and well-being during their stay.
Trustworthiness
The business is recognized for creating a trustworthy environment, allowing pet owners to feel at ease when leaving their pets in their care.
- MMMerceadez Marion6 days ago5.0I stumbled upon the Perfect Pet Resort and they were able to accommodate and schedule my kitten for a next day lodging. She stayed for three days and came back home tired but happy. I know she appreciated all the love and attention from the staff and she immediately felt comfortable and curious when we walked inside. Completely clean facility and accessible parking and location. I appreciated how friendly everyone was and the fact that I could see my kitten getting acquainted before leaving eased some of my stress and worries. I know i'll bring her here next time too. She made friends with other cats and played with them during her stay too.
- SDSan Dee6 days ago5.0This is the only place I've ever felt comfortable boarding my dog. The people are kind and very professional, the lobby always smells good, i always see someone cleaning, and my dog is happy and full of energy when I pick him up. I now can travel and not feel worried or guilty. I couldn't ask for a better environment or experience.
- HPHannah PhearsdorfFeb 23, 20265.0The only place I trust to board my dogs! They are so attentive and provide so many options to make my dogs more comfortable during their stay. They go above and beyond to make me as the dog parent comfortable that my dogs will be more than well taken care of. They send the cutest pictures of my dogs while I’m away and send them home with a report card so I know how my dogs did and what they enjoyed. We always opt for cuddle time and let the staff pick an extra activity like a nature walk or extra play time. We drive 40 minutes to take our dogs here because it’s beyond worth it!!
- LLLuzFeb 11, 20265.0I cannot say enough good things about Perfect Pet Resort! My 11-month-old Doberman, Ragnar, absolutely loves going to daycare here. He actually starts getting excited as we get closer to the building because he already knows where he’s going. That alone tells me how much he enjoys it. The staff is amazing. Ragnar loves everyone there, and it’s clear they truly care about the dogs. Every day when I pick him up, they take the time to tell me what he did, who he played with, and how his day went. That level of communication means a lot to me. They also do the sweetest activities with the dogs. For Christmas, Ragnar made me a stocking with his paw print. For Valentine’s Day, he made a special letter with festive writing and his paw prints. Those little touches make it feel so personal and thoughtful. As someone who works full-time and is also in a doctoral program, having a place I fully trust with my dog gives me so much peace of mind. I highly recommend Perfect Pet Resort to anyone looking for a safe, loving, and fun environment for their pet.
- MDMs. DeanFeb 7, 20265.0This resort truly deserves its #1 rating. The staff is outstanding, friendly, professional and caring. The entire facility is spotless and beautifully maintained. What impressed me most was how much they love Prince as if he was their own. Every single interaction has been positive and exceeded my expectations. I highly recommend this place 100%.
Frequently Asked Questions About Perfect Pet Resort
What is your cancellation policy? Do You Require a deposit for every stay?
A. We require 72 hours notice when cancelling your reservation. Cancellation within 72 hours from the morning of your scheduled arrival, will result in forfeiture of your deposit or a $50 cancellation fee. During holiday periods and our peak season, Memorial Day through Labor Day, we require a non-refundable deposit. If you cancel your holiday or peak season reservation prior to 72 hours of your pet’s scheduled stay, your deposit will be transferred to your Perfect Pet Resort account and can be used toward any of our services or products within 6 months.
What if I can't make it during the set pick-up and drop-off times?
A. We will attempt to accommodate off hour pick-up and drop-off requests. Off hour arrangements must be scheduled prior to stay. If you have a special off hour need, please inquire. Fees apply.
How are standard lodging charges calculated?
A, All lodging charges are applied daily similar to the way a hotel charges. Charges begin on the day of check-in. If you pick up your pet prior to 11:00 am on the scheduled day of departure, you will not be charged for that day. A daily charge applies to all Sundays.
Do you have any bathing requirements for a stay?
A. We do not require your pet to have a bath before they go home, however we strongly recommend it. We use the Hydrosurge™ bathing system, which provides a massaging bath for your dog effectively removing dead hair caught in the undercoat. They’ll also get an ear cleaning and a nice nail trim! Your pet will go home smelling fresh and looking clean after romping with friends in the play yards.
Do you have indoor/outdoor runs?
A. At Perfect Pet Resort, our guests enjoy indoor, temperature-controlled suites for eating, resting, and overnight sleep. For exercise dogs have large, secure outdoor yards for potty and playtime. This arrangement allows us to give personal attention and interaction with each guest as they move to and from playtime. We do not have traditional indoor/outdoor-style kennels. Come take a tour to see our lodging and play areas!
How much time does my dog get outside?
A. Your dog receives lots of outdoor time to use the potty and play with friends. Dogs will go outside three times per day for anywhere between 45 minutes to an hour, depending on the weather. The yards are surfaced naturally so your dog will be comfortable using the bathroom.
What happens if my pet gets ill or hurt while they are staying with you?
A. Should a situation arise when your pet requires medical attention, we will contact you or your emergency contact to coordinate veterinary services with a local veterinary clinic. In the event of an off-hours emergency, we contact you and transport your pet to a veterinary emergency center. We are in close proximity to multiple animal hospitals and clinics.
I just rescued a new dog. Can I bring him in for a stay?
A. We can’t wait to meet your new family member! Let us know how we can help you transition your new pup into your home and lifestyle. For lodging needs, we recommend you bond and get to know your new family member for at least one week before bringing them for their first overnight stay. Feel free to schedule daycare, spa, wellness, and training services right away.
Are group play sessions supervised during daycare?
A. Yes. Our social play groups are supervised at all times by our experienced and knowledgeable pet care specialists and supervisors.
What should I bring for daycare?
A. At Perfect Pet Resort, we provide your pet with all the comforts of home so you don’t need to bring anything. We can accommodate medication administration during daycare.
Is there a schedule of activities?
A. Your pet will receive three play times while here for daycare: one at 10:00 am, another at 2:00 pm and one final playtime at 5:00 pm. In between their fun-filled play sessions, they will relax and rest in their suite. The combination of play and rest is the healthiest and safest means by which to provide dog daycare.
Does perfect pet resort have a webcam so we can watch our dog play?
A. At this time, we do not offer a webcam. However, we have two televisions in our lobby, with a live feed to our play yards. You can feel free to drop into the lobby during playtime to view your dog on the screen.
Can I add any of your happy pet menu options to my dogs say of daycare?
A. Absolutely! If you would like your dog to have cuddle time, a walk or any other services including training sessions, let us know at check-in and we’ll schedule them for you! Click here for our Happy Pet Menu.
How long does a massage session usually last?
A. Each massage session will last approximately 30 minutes.
How long does a spa treatment take?
A. Bathing and drying time depends on the amount and condition of their coat as well as how much they enjoy nail trimming and drying. We work efficiently to limit the amount of time each guest spends in the bathing process. We also strive to provide a positive and motivating experience for your dog so this may require additional time.
How often should I bring my pet in for a bath?
A. Depending on your dog’s coat, it is often recommended that you do not bathe more than once per month. Please ask your veterinarian or us for a recommendation for your dog.
How often should I bring my pet in for a nail trim?
A. Frequently. You should bring your pet in for a nail trim once every two weeks depending on how quickly they grow. For the health of your dog’s joints, his nails should not touch your floors at home. If you would like to learn how to trim your pet’s nails, let us know and we will help you maintain them at home.
Do you work with older dogs?
A. Of course! We work with dogs of all ages and will work with you to customize a program to meet your needs and goals.
What age can a dog begin training?
A. Your dog can begin training as early as 10 weeks old. They should have their first round of vaccines before attending class.
What class do you suggest for my dog?
A. An excellent place to start is with a training evaluation. During this evaluation, you can work with our trainers to customize and build a training plan to meet your goals.
If I have multiple dogs, can I bring more than one to a class?
A. You can bring multiple dogs to class so long as you have additional handlers. There should only be one dog per handler.
Brand Certified Facts from Perfect Pet Resort
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