Business Details
About
Pet StorePet supply store
Visit your Laurel Pet Store located at 14100 Baltimore Ave Suite B for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
214 reviews
5 stars
116
4 stars
30
3 stars
14
2 stars
8
1 star
46
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Numerous customers reported severe dissatisfaction with grooming services, including injuries to pets and poor quality haircuts.
Customer Service
While some staff were praised for their friendliness and helpfulness, many reviews highlighted rude employees and poor customer service experiences.
Staffing Problems
Customers frequently noted understaffing issues, leading to long wait times and inadequate assistance in both grooming and store areas.
Store Condition
Several reviews mentioned cleanliness issues within the store, including unpleasant odors and unsanitary conditions.
Product Availability
Customers expressed frustration over out-of-stock items and inconsistent inventory, impacting their shopping experience.
- ERElizabeth Rosales4 days ago5.0Todo muy organizado y tratan super bien las mascotas
- EAElif AYYILDIZNov 6, 20251.0Kopegimi yıkanması için getirdim ancak hiç memnun kalmadım gerçekten çok yavaşlar ve petsmarttaki gibi ilgilenmiyorlar ayrıca ekstra hiçbir şey vermiyorlar rica etmeme rağmen hiçbir şey vermediler ne bir bandana ne bir şey ayrıca tırnaklarını kontrol ettiğimde bazı tırnakların kesilmemiş olduğunu fark ettim bundan sonra asla yavrununuzu seviyorsanız buraya götürmeyin
- MBMary Anne BeauchampOct 30, 20255.0We always have our dog groomed at Petco's Laurel, MD location. Our groomer Jenger is professional, pleasant & does a wonderful job. We also shop in the store & the employees are very nice.
- AVAlante VelezOct 24, 20251.0If I could give ZERO STARS I would! I am absolutely irate with this Petco. The first time I brought my dog in, the so-called stylist Keena literally CUT MY DOG’S NECK and didn’t even have the decency to tell me. I only found out when I got home and saw the cut myself. The haircut was awful on top of that, completely uneven and sloppy. It looked like she did it blindfolded. Then the manager, Kimberly, tried to make it right by offering to groom my dog personally (and complementary) next time. I should have trusted my gut and taken the refund, but silly me, I gave them another chance. And it was the biggest mistake ever. My dog has a few mats, sure, but in the three years I’ve had her, no groomer has ever shaved her face and ears. Kimberly took it upon herself to do just that, for absolutely no reason. She butchered my baby’s face and ears, leaving her looking completely ridiculous. When I picked her up, Kimberly actually said, “Well, I saved more hair than last time, right?” Like it was a joke! I am beyond disgusted. These people are lazy, unprofessional, and completely careless. They don’t care about your pet, only getting the job done fast and moving on. My poor dog looks traumatized and nothing like herself. I will NEVER bring her here again. If you love your pet even a little, stay far away from Petco and definitely avoid Keena and Kimberly. They should be ashamed of themselves.
- WWwin WinSep 25, 20251.0Poor service. not enough people working on Thursday at 3:45pm . There is only one working at cashier front desk . Second I came this location to grab some fish but I never make it thru because of bad situation. I was told to step in line at check out if you want to get live fish. Thank you I would not stop by this store again.
Frequently Asked Questions About Petco
Does the Petco Laurel location have a vet hospital?
No, Petco Laurel does not have a full-service vet hospital.
Does Petco Laurel offer vaccinations?
Yes, Petco Laurel provides vaccinations.
Does Petco Laurel offer curbside pickup?
Yes, curbside pickup is available at Petco Laurel. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Laurel Petco?
Hamster and guinea pig prices vary by location. Call your Laurel Petco at 3015434396 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Laurel sell dogs?
No, Laurel Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Laurel location situated?
Petco Laurel is located at 14100 Baltimore Ave Suite B, Laurel, MD 20707.
What are the operating hours of Petco in Laurel?
Petco Laurel is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Petco Laurel offer pet vaccinations?
Yes, Petco Laurel provides vaccinations for pets.
Is there a full-service veterinary hospital at Petco Laurel?
No, Petco Laurel does not have a full-service veterinary hospital.
Can I use curbside pickup service at Petco Laurel?
Yes, curbside pickup is available for eligible products at Petco Laurel.
Does Petco Laurel sell dogs and cats?
No, Petco Laurel does not sell dogs or cats, but you can meet adoptable dogs and cats through the Petco Love program at the store.
What nearby grocery stores can I visit when shopping at Petco Laurel?
Nearby grocery stores include ALDI USA and Safeway Food & Drug, convenient for picking up groceries along with your pet supplies at Petco.
Are there any convenient food or beverage options near Petco Laurel?
Yes, Starbucks and Wendy's are located nearby, perfect for grabbing a coffee or quick meal before or after your visit to Petco.
Where can I find other pet care services near Petco Laurel?
The Vetco Vaccination Clinic is nearby, offering additional pet care services such as veterinary consultations.
How can I book grooming services at Petco Laurel?
You can make a grooming reservation at Petco Laurel via their online booking link provided on their website.