Petco

4.3
1301 reviews

About

Pet StorePet supply store
Visit your Halethorpe Pet Store located at 3591 Washington Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3591 Washington Blvd, Halethorpe, MD
21227-1625, United States

Hours

Reviews

4.3
1,282 reviews
5 stars
785
4 stars
288
3 stars
106
2 stars
48
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service received mixed reviews; while many praised the staff for being friendly and helpful, there were several reports of rude behavior from cashiers and groomers.

Grooming Quality

Grooming services were highlighted positively by several customers, with specific groomers receiving commendations for their excellent work, though there were also complaints about rude interactions.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock levels and the quality of certain items, particularly fish and pet food.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing to a pleasant shopping experience.

Checkout Experience

Many customers expressed frustration with long wait times at checkout, often due to insufficient staffing.
  • MW
    Madison Wren
    Nov 11, 2025
    3.0
    Dead fish just chillin in the sink for the duration of our visit which is kinda wild, otherwise never have a problem with this store. Great cashiers
  • AO
    Amber Ogden
    Nov 8, 2025
    5.0
    Always stocked, short lines, easy online pickup
  • MS
    Maranda Stevenson
    Nov 6, 2025
    5.0
    The employees are very friendly and helpful but there is usually a wait for someone to become available to help you. I found that they were very knowledgeable about the animals and products that they sell.
  • TS
    Tracy Seeser
    Nov 2, 2025
    5.0
    The store has lots of selection and the employees are helpful and polite. Parking isn't bad, either!
  • HR
    Heather Rigney
    Nov 1, 2025
    1.0
    I have been taking my dog to petco for years especially for grooming I have never had a problem. Drop her off for her appointment get a phone call an hour later . This time was a little different ill admit I dont know the whole grooming process, but when my dog has appointment at 330 and your telling me she wont be even close to done until 630 . So I ask to just clip her nails because its never taken them that long . The groomer was rude and ignorant when I got there to ask the status as well as when she brought my dog out to me . I will not be taking her back if that same groomer is there a simple let me explain the process or sorry for the inconvenience would have been nice . The ladies at the register were awesome they did take the time to explain the process. But actions speak louder than words with the groomer herself .. so sad!!

Frequently Asked Questions About Petco

Does the Petco Halethorpe location have a vet hospital?

No, Petco Halethorpe does not have a full-service vet hospital.

Does Petco Halethorpe offer vaccinations?

Yes, Petco Halethorpe provides vaccinations.