Business Details
About
Pet StorePet supply store
Visit your Hagerstown Pet Store located at 17235 Cole Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,225 reviews
5 stars
623
4 stars
293
3 stars
131
2 stars
55
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of knowledge.
Store Cleanliness
Several reviews mention cleanliness issues, including dirty tanks and a generally cluttered store environment.
Product Availability
Customers frequently report issues with stock levels and missing items, leading to frustration during visits.
Staff Knowledge
While some staff members are noted for their helpfulness and knowledge, others are described as unhelpful or rude, impacting the overall shopping experience.
Positive Experiences
Despite the negative feedback, many customers express enjoyment in visiting the store, appreciating the variety of products and the friendly atmosphere.
- SLSashaa LorenzanaNov 17, 20251.0Poor customer service in the aquatic’s department. Guy seemed very bothered to answer questions or help get fish from tanks.
- AFAngela FitzgeraldOct 10, 20251.0Cashiers/ managers do not understand what customer service is.
- RMRobert MassaroOct 6, 20255.0nice, pleasant, clean store and friendly staff
- SSSullySep 16, 20255.0Very helpful when I brought in my puppy. Needed supplies and the staff was just great. Very informative!
- DODoug O'NealSep 11, 20255.0Very friendly and helpful employees.
Frequently Asked Questions About Petco
Does the Petco Hagerstown location have a vet hospital?
Yes, Petco Hagerstown has a full-service vet hospital.
Does Petco Hagerstown offer vaccinations?
Yes, Petco Hagerstown provides vaccinations.
Does Petco Hagerstown offer curbside pickup?
Yes, curbside pickup is available at Petco Hagerstown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hagerstown Petco?
Hamster and guinea pig prices vary by location. Call your Hagerstown Petco at 3015825081 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hagerstown sell dogs?
No, Hagerstown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Hagerstown offer for pet care?
Petco Hagerstown provides premium pet foods, expert training, vaccination services, and grooming to help keep your pets happy and healthy.
Does Petco Hagerstown have a veterinary hospital?
Yes, there is a full-service vet hospital available at Petco Hagerstown.
Can I get my pet vaccinated at Petco Hagerstown?
Yes, vaccination services are offered at Petco Hagerstown to keep your pets protected.
Is curbside pickup available at Petco Hagerstown?
Yes, curbside pickup is available for eligible products at Petco Hagerstown.
Does Petco Hagerstown sell dogs or cats?
No, Petco Hagerstown does not sell dogs or cats, but you can meet adoptable pets through the Petco Love adoption program partnered with local animal welfare organizations.
What are the store hours for Petco Hagerstown?
Petco Hagerstown is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Where is Petco Hagerstown located?
Petco Hagerstown is located at 17235 Cole Rd, Hagerstown, MD 21740.
What nearby places can I visit before or after shopping at Petco Hagerstown?
Nearby, you can visit Vetco Vaccination Clinic for additional pet care, Papa John's Pizza and Big Papi's Tacos for a meal, and Starbuck's for coffee. These places make it convenient to combine errands or enjoy some refreshments around your Petco visit.
Are there any nearby stores where I can pick up other supplies or gifts near Petco Hagerstown?
Yes, close to Petco you will find Michaels Stores for arts and crafts, Norman's Hallmark Shop and Banner's Hallmark Shop for cards and gifts, and David's Bridal for women's clothing and alterations.
What financial services are available near Petco Hagerstown in case I need banking while shopping?
Nearby financial services include H&R Block for accounting and trusts, SECU Credit Union and SECU ATM for banking, and Capital One ATM for quick cash access.