Banfield Pet Hospital® - Greenbelt provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Benfield Greenville takes very good care of my dog Kingston Pauls his wellness plan. He’s seeing every six months and for any other needs I’m very pleased and satisfied.
EC
ERIC COOPER
Apr 18, 2026
1.0
Not coming here no more,slow service,dropped off for a follow up at 1130am, told 2 hrs... come back now its 4.45pm pick up.. went to laurel ft meade location last time, in and out about 30-45 mins
DA
Daniel Angelone
Mar 31, 2026
5.0
Muchas gracias señora Marta Alvarado por la ayuda y la accesoria brindada debería de existir más personas como usted
JS
Jefita Smith
Mar 25, 2026
2.0
I was placed on hold for an extended period—about 24 minutes—before someone finally answered. When they did, I was told she was at the front helping another person, and then I was put back on hold and never assisted further. This is very unacceptable.
It’s frustrating that there appear to be only two staff members available at the front, especially when phones are continuously ringing and customers cannot get through. As paying customers with pet insurance, we rely on timely communication and care for our pets. It is not fair that due to understaffing, we are left waiting on hold for over 30 minutes without any resolution.
I would appreciate improvements in staffing and phone response times to ensure customers receive the service they are paying for.
JG
Joshlyn Guzman
Mar 20, 2026
1.0
Unprofessional, rude & lazy. They called me to inquire more info even though I was very detailed on the notes. they cancelled my appointment & referred me to an emergency vet for my cat even though I made a same day appointment. said they wouldn’t see us at all. I told them I went to the emergency vet last month for the same issue and it was really expensive and I can’t take that type of bill again which is why I booked with them bc the first. The receptionist didn’t care at all and kept telling me all she could do for me was give me the emergency vet number. You would think they would have some compassion seeing as to how they know our pets are our babies and we are already stressed in this situation. Extremely foul, they have the nerve to have an attitude like we are inconveniencing them with our business like it’s not their job. There’s an abundance of these reviews too. Hell is hot!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Greenbelt offer for my pet?
Banfield Pet Hospital provides preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter, DNA tests, and end-of-life care for dogs, cats, and small animals.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care but offers urgent care advice during hospital hours and referrals to emergency hospitals when necessary. Outside hospital hours, please contact your local emergency hospital.
How can I make an appointment at Banfield Pet Hospital in Greenbelt?
You can schedule an appointment online through their website or app, or by calling their main phone number. Appointments are required.
What are the operating hours for Banfield Pet Hospital in Greenbelt?
The hospital is open Monday, Wednesday, and Saturday from 8 AM to 6 PM, Tuesday, Thursday, and Friday from 7 AM to 5 PM, and closed on Sundays and major holidays.
What is an Optimum Wellness Plan and how do I pay for it at Banfield?
Optimum Wellness Plans provide preventive care including exams, vaccinations, screening, nutrition, and dental care. Payments can be spread over 12 months with automatic withdrawals or paid in full at enrollment.
Can I get veterinary advice online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice via Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits for Optimum Wellness Plan members.
Which nearby stores can I visit when coming to Banfield Pet Hospital in Greenbelt?
Nearby you can visit PetSmart for pet supplies and grooming, Ross Dress for Less and Old Navy Greenway Plaza for clothing, and several beauty salons like 3ST Beauty Bar and Graced By Marian LLC.
How can visiting PetSmart nearby help me when I bring my pet to Banfield Pet Hospital?
PetSmart, located near Banfield, offers pet supplies and grooming services, making it convenient to shop for your pet’s needs or get grooming before or after veterinary visits.
Are there any food options near Banfield Pet Hospital in Greenbelt?
Yes, nearby dining options include Pollo Cabana, a Latin American chicken restaurant, Wendy’s fast food, and Smoothie King for healthy drinks.
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