Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Glen Burnie Southdale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
223 reviews
5 stars
173
4 stars
16
3 stars
9
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, kind, and caring towards both pets and their owners.
Customer Service
While some reviews highlighted excellent customer service, others reported issues with communication and responsiveness, particularly regarding appointment scheduling and billing.
Concerns Over Pricing
Several customers expressed dissatisfaction with the pricing of services and wellness plans, feeling that they were being upsold or charged for unnecessary tests.
Quality of Care
The quality of veterinary care received mixed reviews; some customers were very satisfied with the treatment their pets received, while others reported negative experiences with miscommunication and perceived neglect.
Facility Cleanliness
The cleanliness of the facility was generally noted positively, with many customers appreciating the clean environment.
- NSNicole SlawsonNov 5, 20251.0The Walmart of vets with super nice front desk staff. Took my 10 week old puppy here for his first exam and 5 in 1 shot. Talked to the vet tech, who was just okay. I told her I was testing this vet out to see if it was a fit. I wasn’t getting jammed into a wellness plan without having knowledge of how they operate. She asked if she could take my dog to weigh him in the back. Vet walks in 5 minutes later holding my dog said he “looks great and he had the shot” Like what? Let’s just say not a fit. AT ALL.i wish there were 0 stars! Big thanks to the front office young lady. You are a gem💙
- PBPatricia BurlesonOct 24, 20255.0Kind staff, fair price, doesn't rush, gives all options without pushing for profit.
- TLTashida Lewis-baileyOct 22, 20255.0Excellent customer service. The rooms and front area was clean .and they were helpful with all the questions I wanted to ask
- SSShannon StrattonOct 9, 20255.0Everyone there was friendly, understanding and answered all our questions about our Fur-baby.
- CWCyndi WilliamsSep 28, 20255.0My puppy loves everyone there.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Glen Burnie Southdale offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental, spay/neuter, end of life care, microchipping, and DNA testing services.
Are appointments required at Banfield Pet Hospital in Glen Burnie Southdale?
Yes, appointments are required to visit Banfield Pet Hospital.
What are the operating hours of Banfield Pet Hospital in Glen Burnie Southdale?
The hospital is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer clients to emergency hospitals or specialists if needed.
Can I access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can use Vet Chat on the Banfield app for 24/7 remote general pet care advice and triage support.
What is included in Banfield’s Optimum Wellness Plan?
The plan includes annual preventive care such as full exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Glen Burnie?
You can schedule appointments online via their website with the provided scheduling link or use the Banfield mobile app available on iOS and Android.
Are there places to eat near Banfield Pet Hospital in Glen Burnie Southdale?
Yes, nearby dining options include Subway, Starbucks, Potbelly Sandwich Shop, and Glory Days Grill where customers can grab a meal before or after their pet’s appointment.
What nearby shopping centers or stores can I visit around Banfield Pet Hospital?
Southdale Shopping Center, The TJX Companies, Michaels, Marshalls, and Avenue are nearby retail stores where customers can shop during their visit to the area.
Are there any medical facilities near Banfield Pet Hospital for additional healthcare needs?
Yes, Mercy Hospital, United Physical Therapy, and Mercy Personal Physicians at Glen Burnie are close by for extended medical care.