Business Details
12960 Middlebrook Rd, Germantown, MD
20874, United States
Certified by Petco • Mar 01, 2026
(301) 515-8153
Certified by Petco • Mar 01, 2026
https://stores.petco.com/md/germantown/pet-supplies-germantown-md-1779.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePet supply storePetco
Petco is your trusted pet store near you in Germantown. Visit your local Petco at 12960 Middlebrook Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Germantown Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.2
848 reviews
5 stars
492
4 stars
180
3 stars
71
2 stars
36
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly with management and long wait times, indicating a need for improvement in this area.
Store Conditions
Feedback indicated that the store was often clean and well-stocked, but there were also complaints about being understaffed and disorganized during peak times.
Product Quality
There were mixed reviews regarding product quality, with some customers reporting issues with live animals and high prices, while others appreciated the variety and availability of pet supplies.
- BSBriana SimmsFeb 20, 20261.0Upset and worried while typing this review. I purchased some treats for my dog and after giving her one of the treats I noticed there was a discoloration on the remainder of treats . The discoloration on the treats was mold. After noticing the mold, I noticed the expiration date on the treats were 06/05/2025 which bothers me as to why they were still on the shelf to be sold in the store. My dog has not only suffered an upset stock but also a reaction to her skin 😢😢😢😢😢😢😢😢
- KJKevin JacksonFeb 11, 20265.0Great place and very friendly staff
- JJJudyCJan 21, 20265.0Friendly professional staff and well stocked store
- HGHarsha GurusingheDec 22, 20255.0Great customer service and competitive pricing. Dana was especially wonderful—friendly, polite, and truly went above and beyond to make sure I had a great experience. She made the visit easy and enjoyable. Employees like her are the reason I’ll keep coming back. Highly recommend this Petco!
- JSJill SteinbergNov 30, 20255.0Staff was great! So helpful, kind, patient, and took the time to explain online ordering to me. I was so grateful and appreciative of the support I received at the Germantown store!
Frequently Asked Questions About Petco
Does the Petco Germantown location have a vet hospital?
No, Petco Germantown does not have a full-service vet hospital.
Does Petco Germantown offer vaccinations?
Yes, Petco Germantown provides vaccinations.
Does Petco Germantown offer curbside pickup?
Yes, curbside pickup is available at Petco Germantown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Germantown Petco?
Hamster and guinea pig prices vary by location. Call your Germantown Petco at 3015158153 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Germantown sell dogs?
No, Germantown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Germantown?
The Petco Germantown store is located at 12960 Middlebrook Rd, Ste 520 A, Germantown, MD 20874.
What are the store hours for Petco Germantown?
Petco Germantown is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Petco Germantown provide vaccination services for pets?
Yes, Petco Germantown offers vaccination services for pets.
Can I get curbside pickup at Petco Germantown?
Yes, curbside pickup is available at Petco Germantown for eligible products.
Does Petco Germantown sell dogs or cats?
No, Petco Germantown does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at the store.
How can I book grooming services at Petco Germantown?
You can book grooming services online through the Petco grooming reservation website specific to the Germantown location.
Are there any veterinary services near Petco Germantown?
Yes, the Vetco Vaccination Clinic is nearby, providing veterinary and pet services for your pet care needs.
What nearby places can I visit before or after shopping at Petco Germantown?
Nearby you can visit Germantown Commons shopping center, enjoy a meal at Picca Pollo A La Brasa or Domino's Pizza, or relax with a beauty treatment at Palm Beach Tan.
Is there a fitness center near Petco Germantown?
Yes, Gold's Gym and Planet Fitness are in the vicinity, offering convenient workout options near Petco Germantown.
What types of pet supplies can I find at Petco Germantown?
Petco Germantown offers premium pet foods, expert training, grooming, and a wide range of pet supplies including products for fish and reptiles.
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Certified March 01, 2026Yext Knowledge Graph
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