Business Details
About
Pet StorePet supply storePetco
Visit your Germantown Pet Store located at 12960 Middlebrook Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
833 reviews
5 stars
482
4 stars
178
3 stars
71
2 stars
36
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond.
Grooming Services
Grooming services received positive feedback, with several customers expressing satisfaction with the quality of care for their pets.
Staffing Issues
Some reviews indicated that the store is often understaffed, leading to long wait times and difficulty in receiving assistance.
Product Availability
Customers appreciated the variety of products available, although there were mentions of stock issues and high prices for certain items.
Mixed Experiences
While many had positive experiences, there were notable complaints regarding poor customer service from management and specific incidents that detracted from the overall experience.
- HGHarsha GurusingheDec 22, 20255.0Great customer service and competitive pricing. Dana was especially wonderful—friendly, polite, and truly went above and beyond to make sure I had a great experience. She made the visit easy and enjoyable. Employees like her are the reason I’ll keep coming back. Highly recommend this Petco!
- JSJill SteinbergNov 30, 20255.0Staff was great! So helpful, kind, patient, and took the time to explain online ordering to me. I was so grateful and appreciative of the support I received at the Germantown store!
- MMMary MortonNov 28, 20255.0Good sales and the staff is great.
- FDFern DuncanNov 25, 20255.0I love going to Petco to purchase foods and treats for my dog. The latest trip included freebies which my dog appreciates! Thanks again to Petco and employees for your service! Brisco and I will return again!
- RYRoman YurchenkoNov 24, 20254.0Local Petco is good if you need something in case of an emergency, but the prices are pretty high. Staff is excellent and very knowledgeable.
Frequently Asked Questions About Petco
Does the Petco Germantown location have a vet hospital?
No, Petco Germantown does not have a full-service vet hospital.
Does Petco Germantown offer vaccinations?
Yes, Petco Germantown provides vaccinations.
Does Petco Germantown offer curbside pickup?
Yes, curbside pickup is available at Petco Germantown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Germantown Petco?
Hamster and guinea pig prices vary by location. Call your Germantown Petco at 3015158153 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Germantown sell dogs?
No, Germantown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Germantown?
The Petco Germantown store is located at 12960 Middlebrook Rd, Ste 520 A, Germantown, MD 20874.
What are the store hours for Petco Germantown?
Petco Germantown is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Petco Germantown provide vaccination services for pets?
Yes, Petco Germantown offers vaccination services for pets.
Can I get curbside pickup at Petco Germantown?
Yes, curbside pickup is available at Petco Germantown for eligible products.
Does Petco Germantown sell dogs or cats?
No, Petco Germantown does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at the store.
How can I book grooming services at Petco Germantown?
You can book grooming services online through the Petco grooming reservation website specific to the Germantown location.
Are there any veterinary services near Petco Germantown?
Yes, the Vetco Vaccination Clinic is nearby, providing veterinary and pet services for your pet care needs.
What nearby places can I visit before or after shopping at Petco Germantown?
Nearby you can visit Germantown Commons shopping center, enjoy a meal at Picca Pollo A La Brasa or Domino's Pizza, or relax with a beauty treatment at Palm Beach Tan.
Is there a fitness center near Petco Germantown?
Yes, Gold's Gym and Planet Fitness are in the vicinity, offering convenient workout options near Petco Germantown.
What types of pet supplies can I find at Petco Germantown?
Petco Germantown offers premium pet foods, expert training, grooming, and a wide range of pet supplies including products for fish and reptiles.