Business Details
About
Pet StorePet supply store
Visit your Germantown Pet Store located at 12960 Middlebrook Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
825 reviews
5 stars
477
4 stars
175
3 stars
71
2 stars
36
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Staffing Issues
Several reviews noted that the store seems understaffed, especially during peak times, leading to long wait times for assistance.
Grooming Services
Grooming services received positive feedback, with customers expressing satisfaction with the quality of care their pets received.
Management Concerns
There were multiple complaints regarding unprofessional behavior from management, with some customers feeling disrespected and undervalued.
Product Availability
Customers appreciated the variety of products available, although some noted issues with stock levels and pricing discrepancies.
- DZDebbie ZeitzOct 24, 20255.0The lady at the register really did a good job helping me make sure my collar would fit my dog and it did good job for Petco
- JSJennifer saundersOct 24, 20255.0The manager Amy has is a rock star!!! My repeat dog food delivery was not delivered and she took the time to have a new order delivered same day as I had no dog food left! I also was not able to go out to get in person due to illness. I will always go to Petco after this great experience!!!!
- EMel matatanOct 22, 20255.0Very friendly and helpful staff
- LMLiliana MoratayaOct 10, 20255.0Just to let you know that I had a excellent experience when I visit the store the lady who helped me was very sweet and helpful she explain everything to me about what my pet needed keep up that good employees thank you very much
- MSMark StrosniderOct 8, 20255.0Grooming services are very well done. Dog is happy, Clean and smells great. Thanks for taking care of us!
Frequently Asked Questions About Petco
Does the Petco Germantown location have a vet hospital?
No, Petco Germantown does not have a full-service vet hospital.
Does Petco Germantown offer vaccinations?
Yes, Petco Germantown provides vaccinations.
Does Petco Germantown offer curbside pickup?
Yes, curbside pickup is available at Petco Germantown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Germantown Petco?
Hamster and guinea pig prices vary by location. Call your Germantown Petco at 3015158153 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Germantown sell dogs?
No, Germantown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in Germantown?
The Petco Germantown store is located at 12960 Middlebrook Rd, Ste 520 A, Germantown, MD 20874.
What are the store hours for Petco Germantown?
Petco Germantown is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Petco Germantown provide vaccination services for pets?
Yes, Petco Germantown offers vaccination services for pets.
Can I get curbside pickup at Petco Germantown?
Yes, curbside pickup is available at Petco Germantown for eligible products.
Does Petco Germantown sell dogs or cats?
No, Petco Germantown does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at the store.
How can I book grooming services at Petco Germantown?
You can book grooming services online through the Petco grooming reservation website specific to the Germantown location.
Are there any veterinary services near Petco Germantown?
Yes, the Vetco Vaccination Clinic is nearby, providing veterinary and pet services for your pet care needs.
What nearby places can I visit before or after shopping at Petco Germantown?
Nearby you can visit Germantown Commons shopping center, enjoy a meal at Picca Pollo A La Brasa or Domino's Pizza, or relax with a beauty treatment at Palm Beach Tan.
Is there a fitness center near Petco Germantown?
Yes, Gold's Gym and Planet Fitness are in the vicinity, offering convenient workout options near Petco Germantown.
What types of pet supplies can I find at Petco Germantown?
Petco Germantown offers premium pet foods, expert training, grooming, and a wide range of pet supplies including products for fish and reptiles.