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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gaithersburg provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.6
105 reviews
5 stars
58
4 stars
9
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4
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30
- WCWentao CaiNov 10, 20251.0I had a really disappointing experience at Benfield Gaithersburg. The manager was extremely rude and only seemed interested in selling their plans. They knew I had a first-time free exam coupon but didn’t mention it at checkout. When I called right after leaving, they said it was okay and told me to come back the next day so they could fix it. But when I went back, they completely denied it and said their system couldn’t be changed. It felt very dishonest and unprofessional. If I could, I’d give them zero stars. Definitely not going back.
- CBcornelia bellidoSep 25, 20255.0Great service took time answering questions and was very helpful with my puppy..
- MVMercedes VinciguerraSep 25, 20245.0Staff is always welcoming & professional. Medical team also have good bedside manner, are efficient, and do their research.
- NBNicole BeallDec 6, 20215.0I love the front desk staff.They're very accommodating and very nice.Everybody knows who everybody's dog is by name.It's nice to go to a veterinarian clinic.Where they're so personable with your animals. I have been using banfeld pet hospital for over 10 years now. And I love them. N.Lazzari
- PRP RJun 7, 20211.0“Professional” doctors here said my puppy was neutered and it turns out he actually is not. No one from this location is taking my phone calls and expect me to buy a ridiculous amount for ANOTHER “membership” so now even MORE MONEY FROM ME when THEY MISDIAGNOSED MY DOG who can you call yourselves professionals at all. This was all in April. Til this day Manager Natalie still has not talked to me about this issue. Guarantee at their response on here will be for ME to reach out yet AGAIN WHEN THEY NEED TO REACH OUT TO THEIR CUSTOMERS
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital Gaithersburg's general hours of operation?
The hospital is open Monday through Saturday from 8:00 AM to 5:00 PM and on Sundays from 9:00 AM to 5:00 PM. It is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Do I need to make an appointment to visit Banfield Pet Hospital in Gaithersburg?
Yes, Banfield Pet Hospital requires appointments for visits to ensure timely and attentive care for your pet.
What pet health services does Banfield Pet Hospital in Gaithersburg provide?
Services include preventive care, vaccinations, dental care, spay/neuter procedures, nutrition advice, parasite control, microchipping, DNA testing, and end of life care.
Does Banfield provide emergency veterinary care?
No, Banfield does not offer emergency services, but you can call during hospital hours for urgent care advice and referrals. For emergencies during non-business hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, dental care, and more, designed to keep your pet healthy year-round.
Can I get veterinary care remotely with Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital Gaithersburg?
You can schedule an appointment online via the Banfield website or mobile app, or by calling the hospital directly at +1 301-977-8499.
Is there a PetSmart near Banfield Pet Hospital in Gaithersburg?
Yes, there is a PetSmart pet store and pet services location nearby, which is convenient for picking up pet supplies or grooming before or after your veterinary visit.
Are there dining options near Banfield Pet Hospital in Gaithersburg where I can relax after my pet's appointment?
Nearby sushi restaurants like Kenaki and KENAKI Sushi Counter, as well as Moby Dick House of Kabob and Poke Bros., offer a variety of dining choices to enjoy after your visit.
What other amenities are available near Banfield Pet Hospital in Gaithersburg?
Nearby amenities include Kentlands Market Square for shopping, StretchLab for fitness, Allure Nails for beauty services, and UPS Access Point for shipping needs, providing many options to complement your visit.