Brand Certified
Banfield Pet Hospital
3.6(107 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
218 Kentlands Blvd, Gaithersburg, MD
20878, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(301) 977-8499
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gaithersburg provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.6
107 reviews
5 stars
59
4 stars
10
3 stars
4
2 stars
4
1 star
30
- WCWentao CaiNov 10, 20251.0I had a really disappointing experience at Benfield Gaithersburg. The manager was extremely rude and only seemed interested in selling their plans. They knew I had a first-time free exam coupon but didn’t mention it at checkout. When I called right after leaving, they said it was okay and told me to come back the next day so they could fix it. But when I went back, they completely denied it and said their system couldn’t be changed. It felt very dishonest and unprofessional. If I could, I’d give them zero stars. Definitely not going back.
- CBcornelia bellidoSep 25, 20255.0Great service took time answering questions and was very helpful with my puppy..
- AJAndrea St JohnJun 28, 20205.0My puppy is so happy.
- SHSpencer and Becky HodappMay 10, 20181.0Incompetent. Slow. Inconsiderate.
- SHSyeda HusainNov 8, 20171.0Please please read all advice to get benfield insurance very bad experience I had,so i adopted kitten and bought a pet insurance from there my kitten was 10 weeks old at that time so when she turn in 4 months I asked for Spayed appointment they said no it’s too early wait for 6 month so again I made that appointment in October they messed my appointment date and they blamed on us then they reschedule her appointment for December but I was so pissed on them then I made an appointment for Germantown location finally my cat got spayed but they said now she is 7 months old we have to pay $135 because she is now 7 months and she in heat so that will be extra work for them . First I was trying to make that appointment in 4 months they said no it’s too early they messed up my appointment,for that type of appointment you have too wait for 2 months so insurance is a trap every time they asking money .not good staff not good service they are just a trap .😡
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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