Banfield Pet Hospital

Reviews

• JJ

  Jay N (Jay)

  Apr 15, 2026
  5.0
  First, I’d like to thank Dr. Girton and her entire team. I wish I had gotten everyone’s names because they are truly amazing people. My dog needed a C-section for her litter, and they were on it immediately—on top of handling multiple other emergencies that day. I thought I had a stressful job, but watching them in action really put things into perspective. Their professionalism, urgency, and care were incredible. After this experience, I’ll definitely be switching vets. Much love and appreciation to Dr. Girton and her team—they stay busy, show a ton of patience, and truly are the best. Thanks
• KP

  KATHLEEN Popores

  Mar 25, 2026
  5.0
  The experience was wonderful for our two skittish cats. The technician and vet listened to all my concerns and helped resolve the problems we were having. Thank you!
• MS

  M. S.

  Feb 25, 2026
  1.0
  Wouldn’t refill the prescription for my dog’s skin rash without scheduling another visit. I visited less than 6 months prior for the same rash and it reappeared, so all I needed was more of the same medication. But they just want your money so they declined the refill it unless I came in and paid for another visit.
• PS

  Pablo Suarez

  Feb 19, 2026
  1.0
  Only want your money. Took my dog in for a rash and ended up spending $300. The exact same rash appeared 6 months later so I found the same prescription online for $15 at Chewy.com and sent it to Banefield for approval. They denied it saying I needed another visit, even though it’s the exact same rash and same prescription. I’ll never go back.
• YW

  Yo Wussup

  Feb 7, 2026
  2.0
  I’m not sure if it’s just my own observation but I’ve felt like the front desk staff comes across with a little but of an attitude or a lack of warmth. I returned a call and whoever I was speaking to asked “Didn’t you listen to the voicemail?” I said yes and repeated the voice message and confirmed that I was asked to call back. I’m not sure if it’s just me or not, but I’ve felt like I’ve bothered the front desk every time I leave there. I work in customer service and I know there are indeed times where we would encounter people with attitudes and entitlement; I try to be a great customer wherever I go, but here I feel a little guilty trying to do a small talk or even smile at them. There’s no reception to it. I might use a different location for a while.

Frequently Asked Questions About Banfield Pet Hospital