Petco

4.1
1200 reviews

About

Pet StorePet supply storePetco
Visit your Forestville Pet Store located at 3034 Donnell Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3034 Donnell Dr, Forestville, MD
20747, United States

Hours

Reviews

4.1
1,179 reviews
5 stars
700
4 stars
196
3 stars
121
2 stars
44
1 star
118

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported poor grooming experiences, including injuries to pets, unprofessional staff, and lack of communication regarding grooming policies.

Customer Service

While some reviews praised friendly and helpful staff, many others highlighted unprofessionalism, rudeness, and a lack of assistance, particularly in the grooming department.

Product Availability

Customers frequently noted issues with stock availability, often finding items out of stock or having to order online for necessary products.

Store Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty floors and unkempt animal enclosures.
  • CF
    Chantel Fields
    4 days ago
    5.0
    very good customer service and the place was extremely clean
  • NV
    Nina, VC
    Jan 5, 2026
    5.0
    I like the employees at the District Heights/Forestville location.
  • DC
    Darwin Capers
    Dec 28, 2025
    1.0
    Customer service suck groomers poor attitude and lack of communication. Instead of asking me why my dog looks small or skinny. They said he was too small and wouldn’t groom him. They should have given me an explanation or reason. Because my dog is a mixed breed they assumed something I don’t recommend to use the Forestville site for grooming or care of your pet. It’s poor service impatient and not professional staff.
  • BS
    Ben Shamburger
    Dec 22, 2025
    5.0
    Staff was friendly and informed me of a discount I didn't know was available. Thanks ya'll.
  • NL
    Nana Lulu
    Dec 10, 2025
    5.0
    Mr. Jair is the trainer for my Reese and he is very good with her! She is very tiny and he is a Giant but he makes her calm & comfortable. She actually listens to him ( I am still working with her so she will listen to me 🙄)! I do recommend him as a trainer ✅❗️ C. Lucas

Frequently Asked Questions About Petco

Does the Petco Forestville location have a vet hospital?

Yes, Petco Forestville has a full-service vet hospital.

Does Petco Forestville offer vaccinations?

Yes, Petco Forestville provides vaccinations.