Business Details
About
Pet Boarding ServicePet GroomerDog TrainerPet Day CarePet ServicesPet Trainer
Club Pooch offers the best quality in dog daycare, boarding, training, and grooming,
Columbia's best dog boarding, dog daycare, and dog training.
Location
Hours
Reviews
4.8
223 reviews
5 stars
208
4 stars
4
3 stars1
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, attentiveness, and genuine love for the dogs, creating a welcoming environment.
Dog Happiness
Many reviews highlighted that dogs are excited to go to Club Pooch and come home happy and tired, indicating a positive experience.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a safe environment for the dogs.
Training Programs
The training programs offered at Club Pooch received positive feedback, with many customers reporting significant improvements in their dogs' behavior.
Scheduling Issues
Some customers expressed frustration with scheduling, mentioning the need for advance bookings and inflexibility in accommodating last-minute requests.
- KSKyle SchofieldDec 16, 20255.0I cannot even begin to describe how great Club Pooch as been to our pup. They are patient, caring and so flexible with her. She can be very energetic and at times crazy but the staff at club pooch accepts her for who she is and never fails to provide her with a fun and safe environment each and every time!
- KKKatieDec 16, 20255.0Club Pooch is awesome! A great facility with kind staff.
- DFDiPino FamilyNov 29, 20255.0Our yellow lab Jackson absolutely loves Club Pooch! As we make the turn into the parking lot, he gets so excited!. All of the employees are so nice and you can tell how much they all love their jobs. We know he is getting excellent care and especially love seeing their instagram posts and we can see that Jackson is having the best day ever! He is asleep within 1 minute after picking him up which is wonderful for our energetic 1 year old who loves to socialize with other dogs. I highly recommend!
- RRRhondaNov 13, 20255.0I love Club Pooch as does my dog, Hank. The staff are amazing. Hank comes home from daycare exhausted after a day of play. His favorite time of year there is when it gets warmer and he has access to the swimming pools. Hank has enjoyed spa days with Melanie. He did training with Ray. He’s boarded when we’ve gone away. Hank gets so excited when I tell him he’s going to Club Pooch for the day! I trust the staff implicitly with my baby. They take wonderful care of him.
- MFMicaela FritzNov 13, 20255.0We absolutely LOVE Club Pooch! Our puppy is enrolled in their daycare training program where he gets training and socialization with other pups/dogs. Ray (Club Pooch’s trainer) has been incredible with him — patient, consistent, and so knowledgeable. Teddy has grown so much in confidence and skills in a short amount of time. Jamie, the club manager, is amazing too! She runs their social media and always posts the cutest photos and videos of Teddy’s adventures. It makes my whole day seeing him having fun with his friends and practicing new skills. It’s so reassuring knowing he’s in a safe, loving, structured environment. The entire team truly treats Teddy like family. If you’re looking for a place that combines excellent training with a warm, welcoming vibe, this is it. We’re so grateful we found them!
Frequently Asked Questions About Club Pooch
"Do I need to make a reservation?"
Reservations are recommended, but not required for daycare Monday through Friday. Drop-in space is limited so please call for the last minute drop-ins. Reservations are required Saturday and Sunday.
"What if I need to cancel a reservation?"
Cancellations: 24-hour notice is required when canceling a daycare reservation. Cancellations with less than 24-hour notice will still be charged for the day.
"How long do I have to use my package days?"
Daycare packages never expire, however once purchased daycare days are non-refundable or transferable.
"Can I bring my dog to daycare if they're sick?"
We ask that any dog with vomiting, diarrhea, coughs, or any illness that could be contagious, please be kept at home. The health of all of our clients’ dogs is very important to us and we strive to maintain a clean and safe environment for everyone.
"Can I see video of my dog while they are in daycare?"
While Club Pooch does have internal surveillance cameras, there is no public access to this footage and it is used for security purposes only. However, you may see pictures or videos of your dog on our social media sites!
"Do I need to bring food?"
Food is not required during the daycare day. Most adult dogs do not eat during their daycare stay with us. Breakfast before arrival and dinner after pick up is recommended. Meal tickets can be purchased for an additional fee.
For puppies, the price of meal tickets is included for all those enrolled in our Puppy Kindergarten or other applicable training programs.
If your dog is not enrolled in a training program, and is on a three meal per day schedule, lunch can be fed with the purchase of a meal ticket. Meal tickets may be purchased for $3 per ticket, $25 for a package of twelve tickets, or $40 for a package of 20 tickets. The meal ticket does not include the dog food. Appropriate food must be provided with a meal ticket.
"What happens if I can't pick up my dog on time?"
You may have another person pick up your dog if you provide them with one of your Club Pooch security tags. We ask that you give advance notice if someone else has to pick up your dog. Pick up ends promptly at 6 pm. Dogs not picked up by 6 p, will be automatically rolled into boarding and charged an overnight fee.
"Will my dog get along with the other dogs?"
Your dog has passed our temperament test, so they will be grouped with others dogs with similar size and temperament to make sure everyone gets along. Also, our play groups are closely monitored by our trained staff at all times.
Do I need to make a reservation for dog daycare at Club Pooch?
Reservations are recommended for daycare Monday through Friday but not required. Drop-in space is limited, so please call for last-minute drop-ins. Reservations are required on Saturday and Sunday.
What is the cancellation policy for daycare reservations?
A 24-hour notice is required to cancel a daycare reservation. Cancellations with less than 24-hour notice will still be charged for the day.
How long do daycare package days last at Club Pooch?
Daycare packages never expire. However, once purchased, daycare days are non-refundable and non-transferable.
Can I bring my dog to daycare if it is sick?
Dogs showing symptoms like vomiting, diarrhea, coughs, or any contagious illness should be kept at home to maintain a safe and healthy environment for all dogs.
Are there ways to see my dog while they are at daycare?
Club Pooch has internal surveillance cameras for security, but there is no public access to the footage. You may, however, see pictures or videos of your dog on their social media pages.
Do I need to bring my dog’s food for daycare?
Food is generally not required during the daycare day. Most adult dogs eat before arrival and after pickup. Meal tickets for feeding during the day can be purchased for an additional fee if needed.
What happens if I cannot pick up my dog on time?
Pick-up ends promptly at 6 pm on weekdays. If you cannot pick up your dog on time, another authorized person with your security tag may pick them up. Dogs not picked up by 6 pm will be rolled into boarding and charged an overnight fee.
How does Club Pooch ensure my dog will get along with other dogs?
Dogs undergo a temperament test and are grouped with others of similar size and temperament. Playgroups are closely monitored by trained staff to ensure safety and compatibility.
What nearby fitness centers are close to Club Pooch where I can work out before or after dropping off my dog?
Nearby fitness centers include WIG Athletics, Get Fit Columbia, Pathfinder Training, TEAM Warrior Within, Kinetic Systems Strength & Conditioning, My Me Fit, Colosseum Gym & Fitness, and The Colosseum Gym. You can easily visit these gyms before or after your visit to Club Pooch.
Are there nearby recreational or entertainment venues near Club Pooch to enjoy after daycare?
Yes, you can check out BCV Dance Center, The Classical Ballet Theatre of Maryland for dance and theatre, and ShadowLand Laser Adventures for arcade fun located near Club Pooch.
Is there convenient transportation access close to Club Pooch to help me reach the location?
Yes, the nearby transportation service named Redbranch can help you find your way to Club Pooch and surrounding locations in Columbia, MD.