Petco

Reviews

• AA

  AyeFreddyB

  6 days ago
  1.0
  If I could give no stars I would. I was 2 mins! 2 mins late from my first time ever grooming appointment for my dog at Petco. And this is after they move my apartment by 30 mins. And they refused to take my appointment when I arrived after I tried to explain the traffic on route 5 coming from Waldorf not being understanding ,. Maybe I should parked on the building sidewalk, threw my dog out the windows and ran inside instead of finding a parking spot to make for 2 mins past grace. Crazy.
• JH

  jerome herrington

  Apr 19, 2026
  1.0
  Seriously, I been here 3 times and they never have dewormers, ear cleaners and temporarily relief medicine, it's always the same " those items go quick excuse" lol unbelievable. They are always stocking inventories but it always look unorganized. # DO BETTER
• VM

  Vernee Martin

  Apr 18, 2026
  1.0
  Horrible!! I made a grooming appointment on Thursday April 16th and they text me saying that they have no idea why the website allowed me to make the appointment as the groomer was not available. After texting they also called and left a voicemail. As a result of this store cancelling my appointment, they blocked my online profile from making any further appointments. I tried for three days to reschedule online and then finally called the store. I spoke to a very rude employee who told me there was no block on my account. This was not true. He continued to repeat there was no block on my account, despite me telling him that there was. After going back and forth, he says-now I am going to block you because you are being rude. It makes no sense to me that the employee would continue to tell me there isn’t a block on my account when there is. I told him I would show him when I arrive and he said there is no need for that because I checked. He did not check. There is a block on my account and this store was completely irresponsible in helping to solve the issue that they caused. The most unprofessional employee I have ever worked with. If he didn’t know how to fix it or didn’t want to fix, that would have been better than trying to tell me that the block I was receiving didn’t exist and that there store wasn’t responsible for causing it. He should not be allowed to engage with customers at all!
• RB

  Richard Brown

  Apr 2, 2026
  1.0
  I go to the Petco in Clinton to purchase my products.. It is clear that an employee has hired her children to work at this location and it has become a place where they talk during times when people are shopping, long lines and common street communication to customers. Although, I am seeking to shop at Coscos for the products that need to care for my furry family. The travel time and cost keeps me returning to the Clinton store. I recommend that this entitlement service because their mother is there is a conflict of interest that needs to be immediately addressed. I am unhappy with the common street mentality when I am spending hundreds of dollars for my 14 furry children.
• CT

  Coley Thomas

  Mar 18, 2026
  2.0
  This is strictly about the grooming services. They are extremely rude and unprofessional. They act like you’re bothering them, I booked an online appointment for the next day. Well the next day I received a phone call stating that they don’t know why online let me book because they were fully booked for the rest of the week and weekend. I wasn’t offered any other options, I wasn’t given any type of empathy for the inconvenience just a oh we don’t have any openings for you today. I took my fur baby to the Waldorf location and was treated so much more professionally and taken care of the same day at that, they didn’t make me wait and apologized on behalf of this location.

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