Petco

4.2
826 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Clinton Pet Store located at 8909 Branch Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8909 Branch Ave, Clinton, MD
20735-2612, United States

Hours

Reviews

4.2
817 reviews
5 stars
479
4 stars
176
3 stars
70
2 stars
34
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about specific employees providing unsolicited advice and poor grooming services.

Grooming Issues

Numerous reviews highlighted dissatisfaction with grooming services, including poor execution and mishandling of pets, leading to injuries and dissatisfaction.

Product Availability

Customers expressed frustration over inconsistent stock levels and product availability, particularly regarding live animals and specific pet food brands.

Store Condition

Feedback indicated that the store's cleanliness and organization varied, with some customers noting it was messy or poorly stocked.

Positive Experiences

Despite the issues, several customers reported positive experiences with specific staff members and appreciated the improvements in store quality and selection.
  • NN
    Nikki
    Nov 11, 2025
    5.0
    Apparently you need to wait in line for assistance to get a mouse. Not at the section where they have mice. And by the way….they never have mice. The Assistant Storage Manager rectified this. She was amazing.
  • TT
    TheHaunter
    Nov 8, 2025
    1.0
    I only go here for 1 thing. Crickets for my exotic animals. Every single time I'm here I ask for the same amount. "100" Every time I come I get no where close. Today was the last and final time... Again I asked for 100. Today I get barely 40.... Is it that hard to count?
  • LO
    Lynette Ok
    Oct 24, 2025
    1.0
    I have been bringing my moms fur baby here for a decade and when I tried to schedule her appointment I was told she’d been referred out all because I had a question regarding the bill during her last grooming because I was unaware of the charge but once the manager explained it I paid and we left. I didn’t know there was an issue!
  • JE
    James Epps
    Oct 15, 2025
    4.0
    Wish the store had a better selection of fish. Also the prices that online should be the same prices you get in the store
  • TM
    Tiana Martin
    Oct 13, 2025
    5.0
    Miss G gives amazing Customer Service she goes above and beyond to find out what works for your animal

Frequently Asked Questions About Petco

Does the Petco Clinton location have a vet hospital?

No, Petco Clinton does not have a full-service vet hospital.

Does Petco Clinton offer vaccinations?

Yes, Petco Clinton provides vaccinations.