Petco

4.3
494 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Bowie Pet Store located at 15475 Annapolis Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
15475 Annapolis Rd, Bowie, MD
20715, United States

Hours

Reviews

4.3
485 reviews
5 stars
297
4 stars
106
3 stars
34
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unengaged employees.

Grooming Issues

Several customers expressed frustration with the grooming department, citing difficulties in scheduling appointments and lack of communication.

Product Selection

Customers appreciated the variety of products available, particularly for dogs and cats, although some noted higher prices.

Store Condition

There were complaints about the cleanliness and organization of the store, with some customers reporting unsanitary conditions.

Staff Knowledge

Many reviews highlighted the staff's knowledge and willingness to assist, particularly in specialized areas like fish care.
  • LB
    Lotus Buccola
    Oct 16, 2025
    5.0
    Great staff, super helpful. Loved the selection of pre-built cat trees!
  • JR
    Jessica Rodriguez
    Oct 13, 2025
    1.0
    Horrible. I wanted to take advantage of the 20% off event at petco . I saw it online . The representative. Blacl skinny man with blond dyed hair did not help me at all amd refused to even help me look for the coupon code online. A simple click on the website would have brought it up. He made me feel like I was holding up the line and like he didnt care about my business. Would not recommend.
  • RE
    R Enderle
    Sep 23, 2025
    5.0
    I found a stray beagle on Stonybrook Rd. The City of Bowie was unable to assist at that time but recommended that I go to pet store for a chip scan. I went to the Petco on Annapolis Rd. and was assisted by a woman named Mary. She scanned and found the chip info, and then was incredibly patient calling and waiting for the chip copmany to respond. The chip company connected us with the owner and "Princess" has been returned to her grateful owners. Mary went abovea and beyond, and shou;ld be commended. She has won Petco a loyal customer.
  • LJ
    Larry Jones
    Sep 20, 2025
    5.0
    Clerk was very helpful and went out of his way to assist me in my purchase
  • CB
    Charles Brooks
    Sep 3, 2025
    2.0
    I ended up at this store on Labor Day because PetSmart closed early. At any rate, first time there, so it was a bit of a thing finding stuff as a result of the layout. These two stars belong to the nice lady who offered help while I familiarized myself with the store. I was leaning towards a good experience until the cashier acted like he didn't need to understand his role in customer service. Unengaged, throwing attitude, and behaved like I should have been begging to be served. I didn't even get offered a bag. Fine, there are other choices, and I won't be making this one again.

Frequently Asked Questions About Petco

Does the Petco Bowie location have a vet hospital?

No, Petco Bowie does not have a full-service vet hospital.

Does Petco Bowie offer vaccinations?

Yes, Petco Bowie provides vaccinations.